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Service Consultant

Location:
Windhoek, Khomas, Namibia
Salary:
387000
Posted:
April 21, 2022

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Resume:

AMANDLA FLORA VAN STADEN

Managers Assistant/Corporate Business Banking Service consultant/Liaison officer

PROFILE

I am a hard-working, knowledgeable and target driven-individual with a wide-ranging successful sales record. Building and maintaining a loyal client base through strong relationship-building skills, with the ability to excel at devising strategies for increased sales. Skilled in bringing out the best in staff and fellow colleagues with the ability to manage effectively. Strong organisational and time management ability; skilled in planning, scheduling and meeting deadlines. Driven to succeed.

CONTACT DETAILS

PO Box 6305 Ausspannplatz, Windhoek

Mobile: +264-**-***-****

+264-**-***-****

Address: Erf 9174 Smarties Market St. Katutura, Windhooek

Email:adquga@r.postjobfree.com

adquga@r.postjobfree.com

LinkedIn:linkedin.com/in/amandla-van-staden-b7b7b513a

KEY SKILLS

Strong Communication and organising skills.

Confidence

Professionalism

Problem-Solving

Positive attitude

Adaptability

Self-starter

Product knowledge

Able to prioritise and organise own workload

Target and Results driven

REFERENCES

Helga De Villiers

Transactional Banking

Nedbank Namibia Ltd

+264-**-***-****

Patrick Awiseb

Team Leader Senior card administrator

Mobile: 081*******

Tel: +264-**-***-****

Kassie Lofty-Eaton

Previous Relationship Manager

Nedbank CIB Coast

+264-**-******

EDUCATION

Tertiary (Polytechnic of Namibia)

Namibia University of Science and Technology

Bachelor’s degree in Business Administration– Majoring in Business accounting and Strategic Management

Completed 2016

School

Augustinuem Secondary School

Grade 12

WORK EXPERIENCE

Nedbank Namibia – Corporate & Business Banking Service Consultant/ Managers Assistant

01 June 2018 – November 2020

Managed portfolio of accounts and monitored for issues in need of attention.

Execute Financial transactions according to bank policies and procedures.

Generated daily operations reports, presenting to management and advising required corrective actions and improvements.

Action Internal and Outward transfers with due diligence, Journal posting, Open various business accounts etc.

Responded to customer inquiries, providing information on bank accounts, policies, products, and services.

Nedbank Namibia Transactional Banking- Liaison Officer

01 August 2017– 31 May 2018

Maintained effective Media, Client networking to continually grow CIB Portfolio contacts and increase brand awareness and reputation.

Executed financial transactions according to bank policies and procedures.

Partnered with stakeholders to propose, plan, execute and manage service projects e.g. (pay today app).

Resolved client complaints effectively and efficiently, escalating to team leader where necessary for continued positive outcomes.

Nedbank Namibia Sales Consultant & Credit Card Clerk

01 February 2013 to 31 July 2017

Build and maintained enduring and rewarding relationships with customers.

Analysed and process credit card applications for new customers, setting credit limits etc.

Acted as the 1st point of contact for the defined customer portfolio.

Ensured customers’ needs and expectations were understood.

Increase product holding per customer by doing cross selling.

KEY ACHIEVEMENTS

Nedbank Namibia

Top Achiever Award – Top Sales Team of Nedbank business banking department for the year 2019

PROJECTS

Online Banking Migration

Aided in the successful migration the new and improved

Nedbank Namibia Limited online banking platform, from

the legacy site known as Globus to the new platform named

Nedbank Business Online.



Contact this candidate