Service Consultant
Resume:
AMANDLA FLORA VAN STADEN
Managers Assistant/Corporate Business Banking Service consultant/Liaison officer
PROFILE
I am a hard-working, knowledgeable and target driven-individual with a wide-ranging successful sales record. Building and maintaining a loyal client base through strong relationship-building skills, with the ability to excel at devising strategies for increased sales. Skilled in bringing out the best in staff and fellow colleagues with the ability to manage effectively. Strong organisational and time management ability; skilled in planning, scheduling and meeting deadlines. Driven to succeed.
CONTACT DETAILS
PO Box 6305 Ausspannplatz, Windhoek
Mobile: +264-**-***-****
Address: Erf 9174 Smarties Market St. Katutura, Windhooek
Email:********@*****.***
***********@*****.***
LinkedIn:linkedin.com/in/amandla-van-staden-b7b7b513a
KEY SKILLS
Strong Communication and organising skills.
Confidence
Professionalism
Problem-Solving
Positive attitude
Adaptability
Self-starter
Product knowledge
Able to prioritise and organise own workload
Target and Results driven
REFERENCES
Helga De Villiers
Transactional Banking
Nedbank Namibia Ltd
Patrick Awiseb
Team Leader Senior card administrator
Mobile: 081*******
Tel: +264-**-***-****
Kassie Lofty-Eaton
Previous Relationship Manager
Nedbank CIB Coast
EDUCATION
Tertiary (Polytechnic of Namibia)
Namibia University of Science and Technology
Bachelor’s degree in Business Administration– Majoring in Business accounting and Strategic Management
Completed 2016
School
Augustinuem Secondary School
Grade 12
WORK EXPERIENCE
Nedbank Namibia – Corporate & Business Banking Service Consultant/ Managers Assistant
01 June 2018 – November 2020
Managed portfolio of accounts and monitored for issues in need of attention.
Execute Financial transactions according to bank policies and procedures.
Generated daily operations reports, presenting to management and advising required corrective actions and improvements.
Action Internal and Outward transfers with due diligence, Journal posting, Open various business accounts etc.
Responded to customer inquiries, providing information on bank accounts, policies, products, and services.
Nedbank Namibia Transactional Banking- Liaison Officer
01 August 2017– 31 May 2018
Maintained effective Media, Client networking to continually grow CIB Portfolio contacts and increase brand awareness and reputation.
Executed financial transactions according to bank policies and procedures.
Partnered with stakeholders to propose, plan, execute and manage service projects e.g. (pay today app).
Resolved client complaints effectively and efficiently, escalating to team leader where necessary for continued positive outcomes.
Nedbank Namibia Sales Consultant & Credit Card Clerk
01 February 2013 to 31 July 2017
Build and maintained enduring and rewarding relationships with customers.
Analysed and process credit card applications for new customers, setting credit limits etc.
Acted as the 1st point of contact for the defined customer portfolio.
Ensured customers’ needs and expectations were understood.
Increase product holding per customer by doing cross selling.
KEY ACHIEVEMENTS
Nedbank Namibia
Top Achiever Award – Top Sales Team of Nedbank business banking department for the year 2019
PROJECTS
Online Banking Migration
Aided in the successful migration the new and improved
Nedbank Namibia Limited online banking platform, from
the legacy site known as Globus to the new platform named
Nedbank Business Online.
Contact this candidate