CSR
Resume:
Rhonda Susan Cundiff
Martinsburg,WV 25403
***********@*****.***
Objective
A highly motivated, reliable individual. Consistent in delivering exceptional customer service in high volume environments with detailed accuracy. Accustomed to handling sensitive, confidential records. Excellent communication skills with the ability to multi-task. Strong organizational and computer skills, as well as the ability to work well within a team. A history of producing accurate, timely reports meeting stringent policy and procedure guidelines. Experience
January 2022-March 2022
Augmentation, Martinsburg WV
February 2020- September 2021
Faneuil
Audits for Medicaid/Medicare
Martinsville Va
December 2017 - May 2019
ICF-Interviewer - Surveys Martinsville VA
March 2016 - April 2017
ICF- Interviewer - Surveys
Martinsville VA
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Oct 2015 – March 2016 Ameristaff – ICF Interviewer Surveys
Martinsville VA
May 2012 – Sept 2015
Hometown Realty & Auction Company
Administrative Assistant Answering Phones. Scheduling appointments to see homes for sell, or for items to be auctioned. Working at the auctions side by side the auctioneer.
Rocky Mount VA
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June 2013 –Jan 2015 Faneuil
CSR Inbound call center for Dominion Power company. Setting up new accounts, transfer service from one location to another, stop service, set up payment plans. Report outages.
Martinsville VA
November 2007 – November 2011
Martin & Seibert, LLC
Recovery Specialist, Debt Collector for an Attorney’s office. Working with an array of different clientele.
Martinsburg WV
May 1994 – June 1996.
7-11 Cashier,Martinsburg WV
Education
1989 Martinsburg Senior High Martinsburg, WV
Diploma
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