Customer Service Garland

Musse Ismail

**** ****** **

Plano, Tx *****

Cell: 972-***-****

E-Mail: *************@*****.***

Professional Summary

Reliable and punctual worker successfully handles fast-paced work. Proven willingness to take on any task to support team and help business succeed. Offers strong skills and abilities.

Motivated workerskilled at meeting customer needs with expert support. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintain organized, clean and safe work areas with diligent attention to important details.

Dedicated person industry professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting, problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Skills

Hard working

Goo

Planning

Cultural awareness

Task prioritization

Warehouse support

Labeling and wrapping

Pallet stacking

Experience

June 2016 to January 2021

Amazon Irving, Tx

Fulfilment Associate

Shrink-wrapped and labeled orders prior to safely transporting to staging areas.

Contributed to smooth truck loading with skilled organization of outgoing shipments.

Stacked and counted pallets for quick delivery to distribution hubs.

Processed all customer orders promptly and with [Number]% accuracy rate.

Maintained equipment, performing minor repairs on pallet jacks, forklifts, and [Tool].

Picked products by matching numbers and product descriptions to confirm accuracy.

Supported efficient sales floor restocking, palletizing and moving groups of boxes to merchandise aisles.

Completed daily cycle counts and assisted with monthly inventory audits.

Located out-of-stock and rare items for customers by carefully checking warehouse and off-site locations.

May 2015 to May 2016

Hatco Garland, Tx

Warehouse Worker

Kept computer inventory tracking accurate by updating with new merchandise and other changes.

Processed incoming trucks efficiently, working to unload, stage, and store merchandise smoothly.

Assisted with safe housekeeping procedures by maintaining clean work stations and areas.

Prepared items for storage, sales and shipment with proper staging and tagging.

Verified shipments by checking received items against invoices.

Kept tool rooms, supply rooms, and other warehouse spaces organized for easy access.

Education

June 2014 Naaman forest high school Garland, Tx

High school degree

August 2018 Richland college Dallas, Tx

Associate

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