Customer Service Support Specialist
Resume:
Patricia Woods Humphrey
**** * ******* ******* ***. 1J
*************.*****@*****.***
OBJECTIVE
To secure an entry-level position in the hospitality/ customer service industry that will provide growth and development opportunities, allowing me to build on the skills that I have developed through my job training and work experience.
TRAINING Greater Chicago Food Depository, Chicago, IL Completed 04/29/21 Front of House Customer Service Excellence Job Training Program
Attended a 4-week on-line training program at the Greater Chicago Food Depository.
With a focus on understanding and gaining customer service skills and professionalism in the workplace,
training included:
●Food safety training
●Text, phone, and email etiquette
●Verbal and non-verbal professional communication
●Allergen basics
●Order-taking techniques
●Customer service tools
●Barista training
EDUCATION
St Thomas the Apostle Highschool Chicago IllinoisName of high school, college or university, City, State 1974 – 1978
Highschool Diploma
School of the Art Institute of Chicago, Chicago, Illinois Date started – Date ended 1980-1983
Major in Painting/Drawing
EMPLOYMENT
Thresholds, Chicago, Illinois 2005–2006
peer support specialist/
●duties in kitchen
●made coffee
●leader of some group therapy sessions
HandsonSite, Chicago, Illinois
prep cook temp
preparing salads
cutting bread
plating food for serving
CERTIFICATIONS
ServSafe Food Handler Sanitation Certification Date Received
ServSafe ManageFirst Customer Service in Hospitality Certification Date Received
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