Suzie Busch
RHIT
Muscatine, IA *****
**********@***.***
Worked in Mercy Hospital for 3 years doing prior Authorization, Coding, financial Counselor, and Lead medical records,rec spilting.
Authorized to work in the US for any employer
Work Experience
Financial Counselor
Mercy Hospital Iowa city, Iowa
November 2021 to Present
Work in the cashiers office taking clinic and hospital payments do financial applications Patient Access Specialist
University of Iowa Hospital and Clinics - Iowa City, IA November 2020 to Present
Scheduling 6 different clinics
Prior Authorization Representative
MERCY SERVICES - Iowa City, IA
September 2019 to Present
Do prior Authorizations for procedures being ordered by Doctors in all Mercy Clinics Receptionist
Mercy Family Medicine Iowa City, Iowa - Iowa City, IA August 2021 to November 2021
Scheduling appointments for 2 Clinics,closing duties reconciliation of money locking clinic deposit money for day and count money
Lead Release of Information Medical Records
ScanSTAT Technologies (@Mercy Hospital) - Iowa City, IA December 2018 to November 2020
Release of medical records,Legal,Audits,Insurance,Continuing care for Clinics and Hospital Lead Release of Medical records
Patient Financial Counselor
Mercy Hospital
November 2021
Casher’s office take payments for clinics and hospital Applications for financial assistance Prior Authorization Representative
Mercy Hospital
September 2019
Prior Authorization on procedures being ordered
Education
A.A.S. in Health Information Technology
Scott Community College - Bettendorf, IA
August 2013 to May 2015
Diploma in Health Information Technology
Scott Community College - Bettendorf, IA
2014
Skills
• Customer Service/ Sales (7 years)
• RHIT, Experience in working with EPIC,3M,Lawson, EHR (Less than 1 year)
• Abstracting & Indexing • Coding • Quality Assurance • Release of Information • Utilization Review
• Veteran Registration Practicum Student, Unity Point - Trinity - Muscatine, IA • Registration
• Scanning • Pre-Authorization • Indexing • ER Registration • Pre-Certification. • Release of Information • Medical Records Clinical Experience (96 Hours) Fall Term 2013 Practicum Student, Genesis - Bettendorf, IA • Scanning • Prepping • Analyzing Patient Charts • Indexing • Coding (Less than 1 year)
• Forklift
• General Labor
• Outlook
• Medical Terminology
• Training
• Filing
• Billing
• Receptionist
• MS Office
• Typing
• retail sales
• Customer Service Skills
• Anatomy Knowledge
• CPT Coding
• ICD-10
• Physiology Knowledge
• ICD-9
• Anatomy Knowledge
• CPT Coding
• ICD-10
• ICD-9
• Medical Billing
• Insurance Verification
• Medical Coding
• Physiology Knowledge
• Medical Office Experience
• Transcription
• EMR Systems
• Hospital Experience
• EMR Systems
• Clerical Experience
• HIPAA
• Hospital Experience
• Medical Office Experience
• Customer service
• Microsoft Office
• ICD Coding
• Cerner
• Word processing
• Documentation review
• Computer literacy
• Office experience
• Epic
• Microsoft Excel
• Supervising experience
• Data collection
• Microsoft Word
• Adobe Acrobat
• Phone Etiquette
• Medical Scheduling
• English
• Front desk
• Patient care
• Medical receptionist
• Organizational Skills
Awards
Saftey Award
December 2015
Overall Saftey award and free dinner,beat out 14 other stores Certifications and Licenses
RHIT
Present
Registered Health Information Technician
Drivers License
AHIMA
BLS Certification
November 2021 to December 2023
Assessments
Electronic Medical Records: Best Practices — Expert June 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Expert
Patient-Focused Care — Completed
August 2020
Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Completed
Data Entry: Accuracy — Familiar
September 2020
Entering data quickly and accurately
Full results: Familiar
Filing & Organization — Proficient
June 2020
Arranging and managing information or materials using a set of rules. Full results: Proficient
Scheduling — Proficient
July 2018
Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.
Full results: Proficient
Medical terminology — Familiar
June 2021
Understanding and using medical terminology
Full results: Familiar
Verbal communication — Completed
June 2021
Speaking clearly, correctly, and concisely
Full results: Completed
Medical billing — Familiar
June 2021
Understanding the procedures and forms used for medical billing Full results: Familiar
Work style: Conscientiousness — Proficient
October 2021
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Customer focus & orientation — Familiar
October 2021
Responding to customer situations with sensitivity Full results: Familiar
Medical billing — Familiar
June 2021
Understanding the procedures and forms used for medical billing Full results: Familiar
Basic attention to detail — Completed
October 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Medical Terminology, Medical Ethics, Health Records, Principles of Disease, Pharmacology, Human Anatomy and Physiology, Quality Management, CPT and ICD-10 Coding, ICD-9 Coding Seminar, Medical Billing, Quality Assurance and Statistics.Customer Service, and running a cash register, deposits,ordering inventory, Prior Authorization