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Practicum Student Medical Billing

Muscatine, IA
April 23, 2022

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Suzie Busch


Muscatine, IA *****


Worked in Mercy Hospital for 3 years doing prior Authorization, Coding, financial Counselor, and Lead medical records,rec spilting.

Authorized to work in the US for any employer

Work Experience

Financial Counselor

Mercy Hospital Iowa city, Iowa

November 2021 to Present

Work in the cashiers office taking clinic and hospital payments do financial applications Patient Access Specialist

University of Iowa Hospital and Clinics - Iowa City, IA November 2020 to Present

Scheduling 6 different clinics

Prior Authorization Representative


September 2019 to Present

Do prior Authorizations for procedures being ordered by Doctors in all Mercy Clinics Receptionist

Mercy Family Medicine Iowa City, Iowa - Iowa City, IA August 2021 to November 2021

Scheduling appointments for 2 Clinics,closing duties reconciliation of money locking clinic deposit money for day and count money

Lead Release of Information Medical Records

ScanSTAT Technologies (@Mercy Hospital) - Iowa City, IA December 2018 to November 2020

Release of medical records,Legal,Audits,Insurance,Continuing care for Clinics and Hospital Lead Release of Medical records

Patient Financial Counselor

Mercy Hospital

November 2021

Casher’s office take payments for clinics and hospital Applications for financial assistance Prior Authorization Representative

Mercy Hospital

September 2019

Prior Authorization on procedures being ordered


A.A.S. in Health Information Technology

Scott Community College - Bettendorf, IA

August 2013 to May 2015

Diploma in Health Information Technology

Scott Community College - Bettendorf, IA



• Customer Service/ Sales (7 years)

• RHIT, Experience in working with EPIC,3M,Lawson, EHR (Less than 1 year)

• Abstracting & Indexing • Coding • Quality Assurance • Release of Information • Utilization Review

• Veteran Registration Practicum Student, Unity Point - Trinity - Muscatine, IA • Registration

• Scanning • Pre-Authorization • Indexing • ER Registration • Pre-Certification. • Release of Information • Medical Records Clinical Experience (96 Hours) Fall Term 2013 Practicum Student, Genesis - Bettendorf, IA • Scanning • Prepping • Analyzing Patient Charts • Indexing • Coding (Less than 1 year)

• Forklift

• General Labor

• Outlook

• Medical Terminology

• Training

• Filing

• Billing

• Receptionist

• MS Office

• Typing

• retail sales

• Customer Service Skills

• Anatomy Knowledge

• CPT Coding

• ICD-10

• Physiology Knowledge

• ICD-9

• Anatomy Knowledge

• CPT Coding

• ICD-10

• ICD-9

• Medical Billing

• Insurance Verification

• Medical Coding

• Physiology Knowledge

• Medical Office Experience

• Transcription

• EMR Systems

• Hospital Experience

• EMR Systems

• Clerical Experience


• Hospital Experience

• Medical Office Experience

• Customer service

• Microsoft Office

• ICD Coding

• Cerner

• Word processing

• Documentation review

• Computer literacy

• Office experience

• Epic

• Microsoft Excel

• Supervising experience

• Data collection

• Microsoft Word

• Adobe Acrobat

• Phone Etiquette

• Medical Scheduling

• English

• Front desk

• Patient care

• Medical receptionist

• Organizational Skills


Saftey Award

December 2015

Overall Saftey award and free dinner,beat out 14 other stores Certifications and Licenses



Registered Health Information Technician

Drivers License


BLS Certification

November 2021 to December 2023


Electronic Medical Records: Best Practices — Expert June 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Expert

Patient-Focused Care — Completed

August 2020

Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Completed

Data Entry: Accuracy — Familiar

September 2020

Entering data quickly and accurately

Full results: Familiar

Filing & Organization — Proficient

June 2020

Arranging and managing information or materials using a set of rules. Full results: Proficient

Scheduling — Proficient

July 2018

Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.

Full results: Proficient

Medical terminology — Familiar

June 2021

Understanding and using medical terminology

Full results: Familiar

Verbal communication — Completed

June 2021

Speaking clearly, correctly, and concisely

Full results: Completed

Medical billing — Familiar

June 2021

Understanding the procedures and forms used for medical billing Full results: Familiar

Work style: Conscientiousness — Proficient

October 2021

Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient

Customer focus & orientation — Familiar

October 2021

Responding to customer situations with sensitivity Full results: Familiar

Medical billing — Familiar

June 2021

Understanding the procedures and forms used for medical billing Full results: Familiar

Basic attention to detail — Completed

October 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Medical Terminology, Medical Ethics, Health Records, Principles of Disease, Pharmacology, Human Anatomy and Physiology, Quality Management, CPT and ICD-10 Coding, ICD-9 Coding Seminar, Medical Billing, Quality Assurance and Statistics.Customer Service, and running a cash register, deposits,ordering inventory, Prior Authorization

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