Consessions supervisor
Resume:
Professional Summary
Skills
Experience
WILLIAM J. WELLS
Chicago, IL 60629
Ph: 773-***-****
************@*****.***
Friendly and enthusiastic hard worker with years of experience. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
Critical Thinking
Judgment and Decision Making Complex Problem Solving Education and Training Active Listening
Speaking Time Management
Customer and Personal Service
Feb 2016 -Nov 2017
Chicago, IL
Store manager
The full Slab
Jan 2018-April 2022
Asst.Manager
Society 2201
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Manage project execution to ensure adherence to budget, schedule, and scope. Identify potential for loss and develop strategies to eliminate it. Respond to customer inquiries or complaints.
Inspect guest rooms, public areas, and grounds for cleanliness and appearance. Schedule guest appointments.
Resolve customer complaints regarding problems such as payout errors. Greet and register guests.
Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter. Monitor employee and patron activities to ensure liquor regulations are obeyed. Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities. Coordinate on-site activities for environmental cleanup or remediation projects to ensure compliance with environmental laws, standards, regulations, or other requirements.
Maintain client databases.
Greet guests, escort them to their seats, and present them with menus and wine lists.
Jun 2009 -Dec 2015
Chicago, IL
Laborer
Spirit Wrecking & Excavation
Education
Control traffic passing near, in, or around work zones. Clean or prepare construction sites to eliminate possible hazards. Signal equipment operators to facilitate alignment, movement, or adjustment of machinery, equipment, or materials.
Read plans, instructions, or specifications to determine work activities. Load, unload, or identify building materials, machinery, or tools, distributing them to the appropriate locations, according to project plans or specifications. Erect or dismantle scaffolding, shoring, braces, traffic barricades, ramps, or other temporary structures.
Lubricate, clean, or repair machinery, equipment, or tools. Oct 2007 -Apr 2008
Joliet, IL
Kitchen Manager
Denny's
Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner. Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities. Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
Maintain food and equipment inventories, and keep inventory records. Establish standards for personnel performance and customer service. Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Chicago, IL
Apr 1996
GED: Automotive Technology
Neal F Simeon Vocational High
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