Customer Service Representative

Brandy O'Brien

408-***-**** ***************@*****.***

** **** ***** ******

Fernley NV, 89408

Objective:

I am a fast learner with a great customer service background, I love learning new things and always up for a challenge. I am very passionate about everything that I do and very competitive, but also a great team player. I am not scared to ask questions and help others if I know the answers .

Education:

Graduated and earned my High school diploma with Washoe innovations June, 2015

Work History:

CIOX Health

8/31/2020 - Present

Job title: customer service representative.

Responsibilities :

receiving incoming and making outgoing calls

Multitasking with speaking to a customer and typing, also using multiple browser history’s at the same time.

defusing angry situations as needed by offering different options that might fit the facilities best

Adding notes with my own wording, spelling correctly as needed, adding the correct note.

Retrieving Medical records from Facilities around the world

Speaking with clients on Behalf of the company in a professional manner

Emailing clients and answering questions

Being a team player.

Sherwin Williams Paint facility

Job title : production associate

1/01/2019 - 04-04-2020

Responsibilities:

Maintaining a clean work area

achieving the number of batches that go out at the right time as needed

Working with heavy Machinery

Safety protocols, submitting safety tips into upper management

speaking with other co-workers over a walky-talky

Subway

Job title : Sandwich Artist

3/14/2018 - 11/16/2018

Responsibilities:

speaking with customers and taking their orders, along with multi tasking and making sure they are getting great satisfactory as I am making their food.

Recieving payment for food such as cash handling and credit cards.

Maintaining the register.

keeping a clean facility

preping food materials for the next shift

Cleaning dishes

closing the store and making sure everything is in order before I clock out

Walgreens

4/5/2017 - 3/10/2018

Job title : Cashier

Responsibilities:

ringing up customers products

taking payment

Managing a cash drawer

maintaining a clean work space

making sure customers leave happy and with everything they needed.

Maintaining shelves and making sure they are not out of products.

JC Penny’s Distribution

1/2015-8/2015

Job title : De-Trasher

Responsibilities:

scanning in clothing boxes from regular boxes to JC pennys boxes.

Making sure pallets go to the correct destination

Folding clothing properly and neatly

Maintaining the number of pallets done.

Handling heavy Machinery

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