Counter Clerk Customer Care
Resume:
CURRICULUM VITAE
MOHD RABAINO WADHAJ
To be one of a contributing factor within a reputable company that will primarily undertakes job requirements towards achievement of a specific goals and objectives for the company itself. A positive work attitude, proficient accomplishment and enduring job flexibility can offer enable to move the company up for its continuous business growth and success.
EDUCATION
LYCEUM NORTH-WESTERN UNIVERSITY
BACHELOR IN MECHANICAL ENGINEERING
2013 – 2018
PERSONAL DATA
DATE OF BIRTH
FEB\4\1992
PLACE OF BIRTH
SAUDI ARABIA - ABHA CITY
MARITAL STATUS
SINGLE
LANGUAGES
ARABIC.
ENGLISH.
TAGALOG
OTHER QUALIFICATION:
Dynamic and enthusiastic in learning all aspect of work undertakings with great concern on the nature of assignments.
Competent and shows proficiency in work accomplishments according to company requirement in compliance with the standard policies and procedures.
Result oriented and highly motivated with self-initiative on openness in suggesting work improvement and extending assistance as needed.
EXPERIENCE
MTN TELECOMUNICATION SERVICES COMPANY (KHARTOUM - SUDAN)
HELP DESC ACCOUNT REPRESENTATIVE
(CUSTOMER CARE – SALES ACCOUNT - RESEARCHER - TRANSLATOR)
2011 - 2013
INTERNATIONAL MULTI SERVICES INC (MAKATI – PHILIPPINES)
(RECRUITMENT OFFICER).
2018 – 2019
GREEN CRESCENT MANPOWER RECRUITMENT
2019 – 2020
(RECRUITMENT OFFICER).
DREAM BUILDERS INTERNATIONAL MANPOWER CORPORATION.
2020 – 2021
(RECRUITMENT OFFICER).
OTHER ACHIEVMENT/SKILLS:
MS-Word
MS-Excel
Scanning Procedures and the like.
Able to work independently and compose correspondence with professional style according to requirements.
Energetic with great interpersonal skills.
Good in English both in oral and written communication.
Handles projects/Clients from Saudi Arabia
Doing Contracts Briefing
Doing departure briefing
Communicate Independently with Clients
Doing Status Report from time to time
Supervising and assisting all departments, Recruitment, Processing and documentation.
Doing OWWA Scheduling, Enjaz, Biometric.
Doing POEA letter as needed.
Doing task as assigned.
Handle various projects (Clients in K.S.A).
Communicates with Employers in written and in oral communication.
Search/ source applicants in the search engines, like work abroad.ph and jobstreet.com.ph.
Conducts preliminary interviews or screen the applicants.
Conduct pre departure briefing of all departed workers.
Attend meetings or seminars; in POEA or in other related recruitment activities.
Monitors visas and Job Orders.
Prepares and checks departure files of workers such as personal data sheet, employment contracts, medical certificates, workers undertaking, accounting clearance and other required documents.
Prepares and endorses the workers employment contract and endorsement letter to the Department Manager for signature.
Coordinates with the Monitoring Officer for workers departure schedule.
Maintains records and inputs data on deployed workers.
Attends, prepares, assists and participates in departmental meetings, seminars, conferences, workshops and ISO related and related activities.
Receives, files, checks all the documents submitted by the applicants.
Prepares letters, mails (E-Mail), and notices addressed to applicants.
Inputs relevant applicant data in the computer-monitoring sheet.
Inputs applicant data in the computer.
Coordinates with the Monitoring Officer on matters pertaining to workers documents needed by the POEA.
Prepares types and arranges POEA required documents.
Coordinates with the counter clerk regarding documents of applicants for processing.
Prepares, finalizes and submits status reports to the Manager, Processing and Deployment Department and to the employer/principal.
Pre-qualifies applicants and checks authenticity of documents.
Prepares final interview line-up for employer.
Assists clients during interview.
Prepares interview result report for the recruitment Head, the President and for the Employer.
Mobilizes applicants through mails, or phone calls.
Responsible in all clerical works as assigned by the Department Head.
IVORY CONDO, ESTRADA ST. MALATE
***********@*****.***
DICLARATION
I CERTIFY ABOVE THE PARTICULARS ARE TRUE AND CORRECT FOR
THE BEST OF MY KNOWLEDGE.
REFERENCE AVAILABLE ON REQUEST:
MOHD RABAINO WADHAJ
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