STEPHANIE NEAL
Dana Point, CA **629
***************@*****.***
Authorized to work in the US for any employee
PROFILE
Executive Assistant with over 15 years of experience in C-Level Executive Suite, Office Management, HR, and supervision of support staff.
KEY SKILLS
Create, edit, and circulate written correspondence
Project management
Communication
Maintains high degree of confidentiality and professionalism
Financial reporting and analysis
Supervise support staff
Complex scheduling and travel arrangements
Microsoft Word
Powerpoint
Excel
Problem resolution
Office management
Recruitment
Personable
PROFESSIONAL EXPERIENCE
Vista Del Mar, Capistrano Unified School District, San Clemente, CA
December 2020 to Present
Student Supervisor, Elementary School
Supervise and assist in the supervision of eating areas and play areas.
Supervise students in additional outdoor areas.
Supervise indoors, supervise and help teach XL classes.
Enforces school rules and safety regulations.
Reports unsafe conditions.
Uses positive reinforcement strategies and other appropriate techniques to assist students in developing appropriate behavior and an appreciation of human diversity.
Uses good judgment regarding appropriate action to assist an injured or physically ill student.
May administer first aid and report accidents.
Aon Risk Management - New York, NY
Business Service Specialist II
December 2010 – February 2016
Carried out direct support to the Head of the Marine Department, including dictation, debriefings, email, correspondence, phone calls, a delegation of daily work, complex day-to-day calendar management, all aspects of executive travel when necessary; received guests.
Attended staff meetings, took notes, and distributed them to the team for follow-up action. Act as Liasion between Chairman/CEO, clients, high net worth individuals, vendors, consultants, and social contacts.
Effectively smoothly ran on-and-off-site meetings, including conference calls, conference rooms, web conferencing, and catering.
Led coordination and follow-up among Admin Assistants, Department Heads, Sales Directors, Consultants, and Vendors/Partners on ongoing business/projects.
Created and disseminated presentations, marketing letters, and materials to Clients and Prospects.
Facilitated communication between Chairman/CEO, clients, high net worth individuals, vendors, consultants, and social contacts.
Conducted preliminary review of legal contracts; ensured accuracy of the information and timely and proper execution; organized, scanned, and filed legal documents; maintained company/personal files.
Communication Skills: Excellent written and verbal communication skills are critical, whether speaking on the phone, writing an email or voicing an opinion.
Time Management Skills: Able to prioritize determining where time is best spent, not only on my position but also on the Executive they work with.
Organization: With files and information floating everywhere, one must develop a strategy to keep everything in its place.
Problem Solving: Plans, strategies, and schedules change – the reaction must be quick and resilient, finding the best alternatives when these changes arise.
Independent: Possessing independence to get your job done, ensure that your Executive is on track and the team members you supervise.
Proactive: What can I do now? Should be thinking far into the future; easier to get in step when needed.
Technology: Knowledge about prioritization software, presentation software, graphics software, Microsoft office, etc.
Travel Arrangements
Insurance
Executive Support
Administrative Assistance
Confidentiality
General Insurance
Executive Administrative Assistants
Office Administration
Working with Brokers
Event Management creation and dissemination of written personal and business correspondence
Successfully managed to collaborate, and communicate with Practice Leadership teams, AE and Sales Practices, Resources, and Support Staff to achieve budgeted annual Practice KPIs; revenue and controllable expenses (i.e., Travel & Entertainment)
Retention of recurring business and rollover
The completion of required placement reviews as requested by the AE Practice to avoid client jeopardy.
Participation in the peer review process
Creation and dissemination of correspondence
Participate in all E&O avoidance and mitigation efforts via broker accreditation training and other objectives. Example: Full compliance with Aon expenses Creating and editing Marine pipeline and commissions schedule. Prioritize work according to the Executive’s needs.
Provide open sharing of knowledge among colleagues and team member assistance as needed
Regular meetings with carriers and clients to identify and build solutions to address areas of unsatisfactorily met client needs
CIRCLE LINE-STATUE OF LIBERTY FERRY, INC – NY, NY
Executive Assistant to Co-CEOs
March 2004 to February 2010
Coordinated bi-monthly Board of Director meetings
Operations management and sales for tourism boats
Handled tourism issues and assigned tasks as needed
Handled and processed accident claim reports
Attended and helped set up Trade Shows
Extensive Travel Arrangements
Brainstorming Sessions - new Speed Boat “Shark” and new Catamaran.
ADELPHI UNIVERSITY, Garden City, NY
March 1995 to May 1998/Part-time
Business Administration
ASHFORD UNIVERSITY, San Diego, CA
May 2018 to November 2019
ECE Early Childhood Education
Cum Laude/Deans List twice