Resource Manager Customer Care
Resume:
MWANJE LAWRENCE
***************@*****.***
PERSONAL INFORMATION
I am a self-motivated person who is detail oriented with the ability to work under minimum supervision. I have the ability to produce high quality work, endurance, honesty and integrity, and observe confidentiality at all times where required, am also able to adapt to changing organization needs by continuous learning/training. I have the ability to plan and manage my own work, plan well and be organized, result oriented and able to work under pressure to meet deadlines. I have very good communication skills and I am able to work in a multicultural environment and good customer care skills. I am well conversant with computers, I have knowledge of different Accounting packages Such as Navision, QuickBooks, Tally also knowledge of Microsoft excel, and word. I can also operate photocopying machines, telephones, printers and calculators. I have a first class with a CGPA of 4.66
OBJECTIVE
To work towards achieving the company’s set goals and objectives in order to contribute towards developmental work within the Organization.
To work hand in hand with fellow co workers in order to create good working relationships, good organization image and working environment.
To work towards achieving the best of my expectations no matter the circumstances at hand and to contribute and be open to new and productive ideas.
EDUCATION BACKGROUND
Institution
Award
Year of award
Sacred Heart SS Mushanga
UCE
2008-2011
St Joseph’s Voc School Mbarara
UACE
2012-2013
Mbarara university of science and Technology
Bachelor’s Degree in Accounting and Finance
2017-2020
CPA
Level 2
TRAINING AND WORK EXPERIENCE
June 2019 to august 2019 National Environment Management Authority (NEMA)
I worked as an intern with National Environment Management Authority, Main offices Kampala (NEMA) in the accounts section (Receivables) where my responsibilities were;
Issuing receipts for payments, and or refunds made to the Authority.
Filing financial documents in a logical and easy to retrieve manner.
Capture relevant available financial information for subsequent review and posting into the General ledger.
Support the general ledger reconciliations including bank accounts, suppliers and debtors ledgers.
Invoicing customers.
Preparing monthly revenue collection reports.
Issuing stationery to staff
Receiving stock basing on the LPO
Preparing store reports weekly
February 2021 to date National Environment Management Authority (NEMA)
Volunteering with the National Environment Management Authority (NEMA) under the Accounts section where I am able to use the URA portal to bill clients, invoice and receipt.
PERSONAL EVALUATION
Quick at mastering new concepts, methods and procedures.
Computer literate with wide knowledge in Microsoft Word, MS Excel.
Able to work well in a multicultural environment.
Self-motivated, efficient, good interpersonal and communication skills and interested in team work.
Computer Skills
Competent in the use of Ms. Word, Excel, Accounting packages such as Navision, Tally, as well as QuickBooks.
Referees
1.Shirley Aiik- Finance Manager-NEMA 078*******
2.Sempebwa Emmanuel- Administrator NEMA-SWR 070*******
3.Rev. Fr Ndugwa Saverino-Vicar General Mbarara Archdiocese 078*******
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