Member Team Apartment Manager

Personable Real Estate professional

offering ** years of superior client

satisfaction in real estate transactions.

Ambitious and knowledgeable of escrow

procedures and contract requirements.

Well-versed in assisting clients with

mortgage option research and financial

management to facilitate productive

negotiations.

Event planning

Application processing

Property amenities

Background checks

Sales and marketing aptitude

Contract negotiation

Client relationship management

Associate of Arts

University of Arlington

Arlington. TX

Business Administration And Management

06/2001

George Leonard Real Estate School

Arlington, WA,

Real Estate Development 09/2000

Sigma Relocation Services

Real Estate Sales Agent Irving, TX 06/2018 to Current Counseled customers on market current status for residential and land markets.

Generated lists of properties comparable with buyers' needs and financial resources.

Advised sellers on making homes more appealing to buyers in competitive marketplace.

Identified potential buyers through cold calling.

Prepared newly purchased homes for clients prior to arrival. Researched and appraised over 200 local properties. Coldwell Banker

Realtor Mansfield, TX 01/2016 to 05/2018

Maintained database of prospective customers.

Developed extensive professional network with real estate investors. Verified documentation accuracy and fund disbursement for sales. Monitored fulfillment of purchase contract terms.

Facilitated closing processes between lender, mortgage companies, buyers and sellers.

Scheduled home viewings with potential buyers.

Planned and coordinated open house events.

Advised prospective clients on current market activities. Marketed real estate to all qualified clients to strengthen revenue opportunities.

Conferred with escrow companies, lenders, home inspectors and pest control companies, making sure that all terms and conditions are met prior to closing dates.

Automated contact management systems to achieve 100% client organization with goal alignment.

Maximized customer savings by negotiating buyer and seller contracts. Prepared and delivered sales presentations.

Wind Sprint Apartment

Apartment Manager Arlington, Texas 01/2014 to 12/2016 Managed overall resident relations relations, including promoting tenant satisfaction and streamlining services delivery. Assisted owners with analyzing complex real estate documents and Joy

Billings

E. adqtkj@r.postjobfree.com

C. 682-***-****

Mansfield, Texas 76001

Summary

Skills

Education and Training

Experience

JB

loan agreements.

Coordinated improvements in compliance with rental & city agreements to ensure timely completion, tenant acceptance, occupancy and rent commencement.

Met with committees to discuss and resolve legal and environmental issues.

Achieved highest possible net operating income by implementing cost control and revenue improvement programs.

Oversaw budgeting process for over 700 assigned properties. Developed and managed highly skilled on-site staff through effective recruitment, training and motivation.

Reviewed and interpreted vendor contracts to effectively enforce all requirements.

Oversaw daily operations, maintenance and administration of various properties.

Managed day-to-day operations for 300 Apartment Homes Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.

Increased occupancy from 70% to 98% through marketing Maintained thorough, accurate and compliant records for internal and regulatory audits.

Wrote clear and concise owner's reports based on findings from quarterly financial statements.

Compiled and conveyed all operational and financial data to regional manager.

Recommended clarifications and changes in program policies to director of property management.

Windsor Town Homes

Property Manager Dallas, TX 02/2013 to 04/2014

Negotiated with outside contractors to obtain reasonable fees for Renovation Projects

Directed sales and marketing plans to maximize rental income and increase occupancy rates.

Maintained accurate and updated websites and printed materials. Created and updated marketing materials for department programs and properties.

Prepared and submitted monthly tenant visit logs in timely manner. Handled resident complaints and expedited all maintenance requests. The Chase Apartments

Manager Fort Worth, TX 03/2007 to 11/2013

Trained current employees on additional job positions to maintain coverage of roles at all times.

Spearheaded development of training strategies for retail partners and e-commerce teams.

Managed day-to-day operations, including supervision and assignment delegation for 6-member team.

Maintained open and professional team relationships to quickly identify and resolve issues.

Reviewed performance reports and used data to develop continuous improvement initiatives.

Consistently met financial targets with close monitoring of expenses, labor hours and supply use.

Desert Sands Apartments

Assistant Manager Haltom City, TX 01/2000 to 11/2007 Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control. Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.

Cultivated customer loyalty by training team members in industry- leading service standards.

Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction. Gateways At Centerport

Leasing Professional Fort Worth, TX 06/1998 to 10/2000 Escalated critical issues to property manager to ensure immediately resolution.

Promoted the property to businesses in the local area through marketing collateral, phone calls and email messages. Conducted background checks on applicants.

Encouraged prospective tenants to fill out applications after property tours.

Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features. Experienced in various types of properties including new construction, luxury apartments, condominiums and over-55 communities. Maintained accurate records of all correspondence with and from tenants.

Contacted and followed up with tenants on renewal notices. Promoted Rent Ready Apartments through social media & marketing

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