Customer Service Teacher

Amber Babine

*** ********** ***

Waxahachie, TX 75165

Phone: 469-***-****

E-Mail: *****.********@*****.***

Professional Summary

Successful teachers connect with students and increases engagement in learning processes. Uses multiple instructional techniques to keep classes fresh and interesting. Accomplished in teaching students of all levels.

Committed Teacher supports student learning through comprehensive lectures, discussions and assignments. Innovative thinker incorporates new technologies and techniques to consistently improve study habits and educational progress.When working any job you should do it to the best of you ability everything from the janitor to the CEO has an important role to play.

Skills

Plan lessons

Manage classrooms

Teamwork

Multitasking

Class recordkeeping

Experience

April 2016 to July 2020

Walnut Grove Child Care Midlothian, TX

Teacher

Developed comprehensive plans to implement subject matter in line with education goals.

Organized materials and classroom spaces to boost teaching efficiency and success.

Planned and prepared charts, graphs and bibliographies to use as teaching aids.

Engaged students with immersive activities to expand on lecture topics.

Supervised students in classrooms, cafeterias, halls, schoolyards and on field trips.

Taught students how to explore ideas and expand their horizons through lively classroom discussions.

Worked with children of all groups primarily 3 year olds

February 2016 to April 2016

Jalapeño Lemon Pepper Midlothain, Tx

Restaurant Waitress

I waited tables, took orders, served food, cleaned, restocked condiments .

Presented menu promotional items as directed by supervisor, helping to move aging inventory and reduce food waste.

Offered food options and substitutions for customized orders to meet customer dietary needs.

Verified customer identification and age for alcohol service.

Promoted special event menus during holidays and commercial events, upselling prescribed dishes and drinks.

Delivered stellar customer service by remaining accessible and friendly.

Anticipated and fulfilled guest needs and clarified specialty orders to avoid errors.

Completed table setting procedures according to prescribed designs, including maintaining availability of all promotional and menu ephemera.

Demonstrated technical knowledge of POS system and trained new employees on operation.

Sanitized dining areas, restrooms and preparation areas.

Reset food stations and dining areas to prepare for next shift or large parties.

Thoroughly swept and mopped floors, and stocked restrooms.

Learned current menu items, ingredients and preparation methods to share with ordering guests.

Anticipated guest needs to expedite drink refills and place setting clearance.

Communicated customers' menu choices and special requests to kitchen staff to minimize errors.

Transported food products, cleaned tables and counters and stocked dining room supplies.

Balanced trays with care to successfully deliver large volumes of food quickly.

Cleaned and reset tables quickly between each customer group.

Took orders, made drinks, served food and provided refills for guests.

Handled multiple tables at once with high service quality.

Suggested menu choices such as daily specials and appetizers to increase sales and meet upsell targets.

Used POS system to accurately input orders and process payments.

Greeted all guests with smile and friendly greeting.

Monitored tables, handled requests, kept drinks refilled and offered menu recommendations.

Answered phones and took phone orders for customer pick up or delivery.

October 2015 to April 2016

Johnny Carinos North Richland Hills, Tx

Line Cook

Prepped food

Stored food properly and at correct temperatures, adhering to proper food handling and safety guidelines.

Followed established recipes to prepare and cook menu items.

Cleaned and organized kitchen workstations and storage areas before and after cooking.

Established and maintained cordial and professional working relationships with other staff, supervisors and customers.

Measured ingredients required for specific food items and minimized waste to control costs.

Accepted special requests from guests and prepared food to meet demands.

Verified that prepared food met requirements for quality, plating presentation and serving size.

Assisted chefs with ingredient preparation, entree management and plating.

Received orders at counter or from kiosks and conducted transactions with customers.

Delivered menu items as ordered and received consistently positive guest feedback.

Followed specifications and orders, prepared ingredients and gathered dishes for serving.

Followed restaurant recipes and adequately seasoned each dish to produce high-quality menu offerings.

Kept food properly stored and limited the size of incoming orders to prevent spoilage.

Consistently cleaned and sanitized food surfaces, equipment and utensils to minimize the risk of infection.

Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock.

Inspected and cleaned food preparation areas regularly, including equipment, work surfaces and serving areas.

Education

May 2020 Navarro College Midlothian, TX

Associate of Arts Education

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