Forklift Operator Service Representative
Resume:
CHELLECIA SPRINGS
CONTACT
************@*****.***
erson, NC 27536
PROFESSIONAL SUMMARY
Hardworking and reliable
fulfillment focused on going
above and beyond to support
team and serve customers.
Trained in and offering
top-notch work abilities.
Motivated to continue to learn
and grow as warehouse
associate professional.
Forklift Operator and
Warehouse Associate with
years of experience in operating
machinery and performing
other operations. Maintains
machinery in good operating
condition and meets
housekeeping and warehouse
standards. Supports route
operations by properly stacking
and storing products in
warehouses and loading on
trucks.
Versatile and safety-conscious
Forklift Operator with and
proven ability to meet and
comply with warehouse
standards for safety, quality,
and professionalism.
Experienced in loading and
EXPERIENCE
FORKLIFT DRIVER Sep 2020 Dec 2021
Amazon, Richmond, NC
Used equipment like forklifts, hand trucks and pallet jacks to safely move heavy items.
Verified products and shipments for accurate labeling. Utilized equipment, such as forklifts, pallet jacks, and scanning devices accurately and safely to meet daily objectives. Ensured all work stations and equipment were properly cleaned for incoming shifts.
Moved boxes to appropriate places within warehouse setting. Used plastic wrap to cover, secure, and protect boxes, pallets, and crates.
Secured loads and inspected items added by others to verify the safety of all containers and tanks.
Finished all tasks and job duties, adhering to deadlines to avoid delays.
Monitored processes and recommended methods for improvement. PICKER PACKER Apr 2015 Feb 2019
Ingram Micro, Jeffersonville, Indiana
PR Problem Solver
Woot( inspect/fix boxes that would be missing items ) Inspected all boxes, crates, and packages for correct labeling. Readied packages for shipping by preparing products in accordance with established guidelines.
Made minor machine adjustments to minimize interruptions and deliver quality end product.
Loaded and unloaded packages from [Type] vehicles, verified shipments, and completed [Type] documentation.
Notified Supervisor when quality issues or machine operability problems arose.
Generated shipping labels and paperwork, including packing lists. Picked proper items and quantities according to pick lists. Assisted with cycle counts to correct variances and maintain accurate records.
Followed and promoted safety guidelines, OSHA requirements, and warehouse policies.
Lifted and arranged products on pallets and organized in staging area.
CALL CENTER CUSTOMER SERVICE REPRESENTATIVE Mar 2015 Feb 2017
Ortho Virginia, Richmond, VA
C
S
unloading trucks, vehicles, and
in preparing products for
packing. Skilled in operating
electric pallet jacks.
Hardworking employee focused
on completing work quickly to
consistently exceed targets.
Reliable team member
accustomed to taking on
challenging tasks. Dedicated to
business success.
Dependable person industry
worker equipped for fast-paced
work and changing daily needs.
Serves customers effectively
with attention to detail and
hardworking approach. Seeks
out opportunities to go beyond
basics, improve processes, and
increase customer satisfaction.
SKILLS
Material distribution and
sourcing
Inventory control
Operate equipment
Inspect loads
Manage schedules
Multitasking
Networking
Schedule appointments for patients with Orthopedic MD Followed escalation procedures to facilitate resolution for complex support issues.
Addressed and resolved customer complaints and account issues or escalated to management.
Maintained grace and efficiency in fast-paced high call-volume environment with very detailed expectations.
Used upselling techniques to suggest additional products or services to existing customers.
Received incoming calls, accessed customer account information, and provided accurate and updated answers to all inquiries. Processed and mailed forms and notices to customers per account alerts.
Responded to customer emails according to department guidelines. Supported system security by verifying customer information prior to addressing any account issues.
Completed [Type] forms, calculated service charges, and collected deposits.
Maintained excellent customer satisfaction rate throughout course of employment.
Assisted with training and support for new call center team members.
Completed contract forms, prepared change of address records, and issued service discontinuance orders, using computers. Referred unresolved customer grievances to designated departments for further investigation.
EDUCATION
GED Aug 2016
Chesterfield Technical Center, Chesterfield, VA
Member, Better Me Foundation.
Volunteer, [American's Red Cross Veterans].
Contact this candidate