Nicole Blanks
Mc Kees Rocks, PA *****
************************@***********.***
Work Experience
Telephone Sales Representative (TSR)
West Marketing - Erie, PA
April 2007 to October 2017
I received incoming calls to sell products and also offered customer service when needed. Telephone Sales Representative (TSR)
Telatron Marketing Group - Erie, PA
January 2003 to June 2006
I sold various products at one time earning commission selling home equity loans. Telephone Sales Representative (TSR)
DialAmerica - Erie, PA
March 2000 to October 2003
During this time i only offered customer service.
Education
High school diploma
Strong Vincent High School - Erie, PA
September 1998 to September 2000
Skills
• Telemarketing
• Telecommunication
• Outbound Sales
• Negotiation
• Cold Calling
• Upselling
• Inside Sales
Assessments
Customer focus & orientation — Proficient
April 2022
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Familiar
April 2022
Identifying and resolving common customer issues
Full results: Familiar
Retail customer service — Familiar
April 2022
Responding to customer situations in a retail setting Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.