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Customer Service Sales Representative

Mc Kees Rocks, PA, 15136
April 18, 2022

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Nicole Blanks

Mc Kees Rocks, PA *****


Work Experience

Telephone Sales Representative (TSR)

West Marketing - Erie, PA

April 2007 to October 2017

I received incoming calls to sell products and also offered customer service when needed. Telephone Sales Representative (TSR)

Telatron Marketing Group - Erie, PA

January 2003 to June 2006

I sold various products at one time earning commission selling home equity loans. Telephone Sales Representative (TSR)

DialAmerica - Erie, PA

March 2000 to October 2003

During this time i only offered customer service.


High school diploma

Strong Vincent High School - Erie, PA

September 1998 to September 2000


• Telemarketing

• Telecommunication

• Outbound Sales

• Negotiation

• Cold Calling

• Upselling

• Inside Sales


Customer focus & orientation — Proficient

April 2022

Responding to customer situations with sensitivity Full results: Proficient

Customer service — Familiar

April 2022

Identifying and resolving common customer issues

Full results: Familiar

Retail customer service — Familiar

April 2022

Responding to customer situations in a retail setting Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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