Salesforce admin
Resume:
Praveena
*****@******************.***
Summary:
Having 8 years of experience in Salesforce.com CRM platform.
Certified in Salesforce as “Salesforce Admin 201”
Possess comprehensive understanding on SFDC full life cycle
Administration, Configuration and support experience on Salesforce.com CRM
Skilled in customizing standard objects and develop Custom objects, Page-Layouts, and Record-types to distinguish between various requirements
Experience in implementing the Master-Detail, Look-up, Many-to-many and Hierarchical relationships
Expertise in controlling the data access across the Application using Field-level security and Organization-wide Defaults, creating Profiles, Queues, setting up Role Hierarchy, Company profile and writing the Sharing Rules as per the Requirements
Experience in validating the data using Validation Rules, Assignment Rules and configuration of Users
Experience in migrating data from legacy systems to Salesforce using Data Loader.
Configured customized Financial & Forecasts Reports and Dashboards for the Executive Office.
Expertise in Deployments using Change set and N-Ant Deployment.
Experience in Sales Cloud and knowledge in Service Cloud.
A very good team player with the ability to work independently, a competent, co-operative and result oriented IT consultant possessing excellent interpersonal, written and oral communicational skills
Seeking the position of Salesforce Admin Consultant within a solid team of professionals that can utilize my broad skills and knowledge provides opportunities for further growth and improve my knowledge with the latest trends and to be a part of the team that works dynamically towards the growth of the Organization.
Technical Skills
CRM
Data visualization tools:
Salesforce Classic and Lightning
Tableau, Qlikview, OBIEE and Microsoft Excel
Oracle Tools:
Oracle MDM, Oracle RDBMS, SQL, PL/SQL
Education
Associate degree in Business Management
ICFAI University, India
Bachelor of Science(Mathematics)
SV University, India
Environment: Salesforce Classic and Lightning, Tableau Desktop.
Certifications: Salesforce Administration Certification (ADM 201)
PROFESSIONAL EXPERIENCE:
Client: Pentagon federal (PenFed) (Mc lean, VA) Feb 2019 to till now
Role: Salesforce Admin Consultant
Description:It will arrange an evaluation of assets and provide capital based on a loan to value (LTV) ratio of typically 50-70% of its current market value. Upon execution, it takes possession of the asset (or in some cases just the title and we store the asset, or become a lienholder) and wire the capital.
Any assets, it takes possession of are stored in secure locations with the utmost care and privacy. Upon repayment of the principal loan and any outstanding monthly fees, it returns the asset or can maintain storage until clients decide to draw capital again.
Contribution:
Configure Data Model
Implement Validation Rules, Workflows and Process Builders
Setup Security and Sharing Rules
Data Migration using Data Loader and Import Wizard.
Deploy components between Environments.
Implemented the Sales cloud
Configuring reports and Dashboards.
Client: GM-OnStar (Atlanta, USA) May 2017 to Jan 2019
Role: Salesforce Admin Consultant
Description:
General Motors (GM) through its Global Connected Consumer division (GCC) is aggressively entering connected car space, with an embedded 4GLTE connection to be installed in the majority of new vehicles produced after June 2014. OnStar Corporation is a subsidiary of General Motors that provides subscription-based communications, in-vehicle security, hands free calling, turn-by-turn navigation, and remote diagnostics systems throughout the United States, Canada and China
GM is making a GLOBAL COMMITMENT to a new generation of connected vehicles:
Embedded 4G LTE mobile broadband across all GM vehicles/brands/regions
Largest deployment of 4G LTE services in the automotive industry to date
Initial availability in 2014 (2015 MY) in the U.S. and Canada
Contribution:
Created objects, fields and validation rules.
Configured Tabular, Summary and Matrix Reports.
Data Migration using Data Loader.
Configured Security Model.
Client: SUNTRUST (Bangalore, India) Jan 2011-Jan 2013
Role: Salesforce Admin Consultant
Description:
PWM is a CRM application used by Suntrust to manage the accounts of their high net worth customers. Private wealth management division of Suntrust bank uses this application to create a relationship with the clients, keep track of their wealth and to provide valuable services to the clients.
Contribution:
Configuration and Deployments
Implement Validation Rules, Workflows and Process Builders
Setup Security and Sharing Rules
Data Migration using Data Loader and Import Wizard.
Configured Security
Client: NSWE (Bangalore, India) Jan 2009 to Dec 2011
Role: Salesforce Admin Consultant
Description:
NSWEC allows the user to enroll the persons through ESS Portal. Once the users are enrolled all the details are verified and created a new person in the Enroll System.
All the validation and verification failures are going to communicate to the users on time. NSWEC also sends the election reminders to the users based on the preferred communication channel.
Contribution:
Created Users and Profiles
Implemented Formula fields and Validation Rules
Configured OWD and sharing rules.
Performed Data Migration using Data Loader and Import Wizard.
Performed deployment between Environments.
Implemented Service cloud like service setup
Configuring the applications
Contact this candidate