Business Analysis Process Flow Project Management Relationship Managem

Professional Experience

Versatile, perceptive and results driven professional with over 20+ years of comprehensive knowledge and experience developing exceptional relationships with clients, peers, and senior leadership to provide sustainable business solutions. Excellent project leadership ability and personnel management skills. I have considerable experience in the federal contracting sector, non-profit, and medical records / transcription. Proven problem solving and analytical thinking skills, a fast-learning curve, and ability to adapt to evolving industry trends. I possess the drive and skill set to be successful in a fast-paced role to enhance a company’s ability to meet their strategic goals. I am a pragmatic and collaborative leader, who identifies significant business opportunities, inspires confidence with internal/external business partners, and builds high-performing teams. I have worked to transform culture focused on a collaborate environment, increasing employee morale, and reducing employee turnover.

Core Competencies

Business Analysis

Process Flow

Project Management

Relationship Management

Solutions Advice

Training

Team Leadership

Technologically Proficient

Service Delivery

Risk Analysis

Change Management

Resource Management

Client Education and Support

Communication

Data Collection / Processing

Contract Negotiation

Change Management

Strategic Administration

Proposal & Grant Writing

Contract Administration

Presentation Prep & Delivery

Proficiency in Microsoft Suite

Experiences & Achievements

Children’s Advocacy Center of Illinois, Springfield, IL

April 2018 – June 2021

Implementation of a Statewide data collection database for tracking data from Children’s Advocacy Centers across the State.

Maintain data collection, program outcome and evaluation.

Ensures training/education sessions on assorted topics.

Maintain a library of data that is easily accessible.

Cultivate relationships with consultants and advisors; serve as the primary liaison to outside evaluation partners.

Design transparent, standardized and easily accessible systems for capturing, integrating, and distributing measurement data across the organization.

Conduct relevant research and analysis on an as-needed basis.

Review goals / needs to determine whether program areas warrant internal or outside evaluation.

Post training by CAC home partners collected metrics revealing future topics of interest, which type of individual attended, and speaker evaluation.

CMW and Associates Corporation, Springfield, IL

May 2009 – February 2016 – President

November 2006 – May 2009 – Vice President

Oversee company operations to insure production efficiency, quality, service, and cost-effective management of resources.

Serve as a liaison between Client, CEO, staff, and other vendors.

Review activity reports and financial statements to determine progress and status in attaining objectives and revise objectives and plans in accordance with current conditions.

Identify and communicate best practices and areas for improvement.

Developed strategic planning with the home office team members.

Present performance dashboard to CEO, home office staff, program managers, and clients as appropriate.

Share performance dashboard with CEO, Home team, Program managers, Clients (as appropriate).

Continually assess and assist in identifying solutions to mitigate risk concerns.

Proposal writing and review as well as identification of potential opportunities.

Relationship building.

Field Security Officer.

Education:

Master of Business Administration – University of Illinois at Springfield

Bachelor of Arts in Liberal Studies – University of Illinois at Springfield

Professional Associations & Affiliations

MERCY – Past Board Member

Helping Hands – Past Board Member

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