Contact Information
**********@*****.***
Address
Gravette, AR
Phone
Skills
Client management
Communication Skills
Relationship building
Process improvement
Business development
Business planning
Languages
Spanish Native
French Intermediate
Eva Sophia Tanchez
Entrepreneur
Proactive, and adaptable manager, with over 6 years of business management experience as well as more than 7 years of professional experience in pharmaceutical sales roles. Proven record of meeting and exceeding sales targets, strong communication, and problem-solving skills, as well as a background of hands-on team building and mentoring. Experience
Business Development Management
Surtimercados
2013 Dec 2021
Guatemala city
Created a fully forecasted and costed business plan for Christmas basquets for business.
Developing new strategies to acquire and retain existing customers to increase annual sales.
Developing marketing and promotional plans and strategies in compliance with the company’s regulations and ethical practices
Working with the product development teams to customize products according to customers’ needs
Receiving and resolving customers’ complaints and escalating to the management whenever necessary to maintain a happy clientele.
Created extensive marketing campaigns spanning email, Facebook, and native Google ads.
Analyzed company websites to improve user experiences and created call-to-action landing pages
Mapped out logistics and shipping plan to ensure the delivery of Christmas basquets to customers. Country Manager
Abbott Laboratories
Guatemala city
Nov 2011May 2013
Supervised, couching and managed a team of 10 salespeople, providing support, motivation, and targets.
Provided mentoring of new hires.
Identified new strategic opportunities for products.
Acomplish sales target 100%
Guaranteed accountability on financial indicators and acomplish sales budget.
Participation of hirings.
Visited healthcare facilities together with the medical sales representatives.
Organized and hosted VIP events and responsible for handling top Doctors.
Maintain and increase market participation and prescription for each product. Branch Manager
KX Medical
Guatemala city
Sep 2010 - Nov 2011
Managed business to develop, establish, and grow sales in Guatemala, El Salvador and Belize; established customer base, local partnerships, and dealer network.
Meeting clients and prospects in and outside the branch in an attempt to expand business relationships.
Introduction the brand in Guatemalan, El Salvador and Belize market.
Supervised and managed a team of 2 salespeople, providing support, motivation, and targets. Sales Manager
Grupo Farma
Guatemala city
Dec 2002Mar 2010
Analyzed proposals on changes in pricing and aftersales on new and established products
Supervised and managed a team of 8 salespeople, providing support, motivation, and targets
Planned and set monthly revenue goals that led to an increase in sales by over 12% over 6 months
Provided mentoring of new hires and organized biannual training program for sale team
Identified new strategic opportunities and new markets for future products.
Trained new salespeople, in the company policy to ensure regulatory compliance and promote high performance.
Wrote reports summarizing past market performance and monthly predictions and presented them to senior management.
Identified and segmented target audiences; communicate with niche customer bases.
Analyzed research data, including company sales reports and competitor's products and campaigns.
Education
MBA
Universidad Francisco Marroquín
Guatemala city
Jan 2006 - May 2008
Minor in Entrepreneur
Toulane University
Luisana, USA
2009
Industrial Engeneering
Universidad San Carlos de Guatemala
Guatemala city
Jun 1989 - 1994