Elida Gutierrez ****************@*****.***
Objective To obtain a medical office specialist position where I can use my computer/clerical skills and become the best specialist for my new employer.
Education:
San Antonio College of Medical and Dental Assistants McAllen, TX
Medical Office Specialist December, 2007
Professional Medical Office Specialist Skills
Ability to work in a fast-paced environment
Excellent customer service relations/satisfaction and communication skills
Resolve customer complaints effectively on as-needed basis
Ability to follow instructions and make decisions with little or no supervision
Ability to maintain up-to-date and error-free records and meet deadlines
Microsoft Word, Excel, Medical Manager and PowerPoint
Medical Terminology, Records, Transcription, and Law & Ethics
Accounts Payable/Receivable, Basic Payroll, Organizational Skills
Insurance Verifications and Billing, Workers’ Compensation Claims
Schedule/Confirm/Cancel/Re-schedule patient appointments
Microsoft Word, MediSoft, Excel, PowerPoint and Medical Manager
General office skills – Phone etiquette, office equipment, file, edit, type (45+wpm)
CPR and HIPAA Trained
270 hours of Medical Office Specialist Externship at Center for Pain Management
Experience:
Center for Pain Management Edinburg, TX 10/2007 to 10/2007
Medical Office Specialist/ Externship
Verified insurance using the Medisoft program making sure that the patient made their deductible payment. Updated the patient’s charts with the follow up form and updating the information.
Shoneys McAllen, TX 08/2004 to 02/2005
Waitress
Assisted the customers with their breakfast orders providing them prompt and courteous service. Recognized by the customers as a great server.
TEXMART Edinburg, TX 08/1999 to 01/2000
Cashier
Assisted customer with their purchase of their items. Made sure that the store was
properly stocked and that the invoices of the merchandise that was received from the vendors checked out. Accounted for the gas deliveries making sure that the invoice matched the amount of fuel that was delivered.
Burger King Edinburg, TX 08/2015to 06/2017
Cashier, Assistant Manager
Managed employees and deposits money at bank locations counting money cleaning inventory counts ordering merchandise for store locations making sure there was great customer service