Customer Service Front Desk

Debra Bellisario

** ****** ***** • Pittsburgh, PA • 15205

CELL 412-***-**** • E-MAIL *********@*****.***

OBJECTIVE I believe I would be a great asset to your company because, I have many years of hands on experience in the health care and social work field. I obtained a college degree in Science and I am actively seeking on pursuing a degree in Health Care Administration. My strive in life is helping people while I am currently employed at UPMC Asbury Heights as a Medication Technician and a Nursing Assistant. I am customer oriented, fast learning and would be appreciative to hold a position with your company. I believe from my experience, positive attitude, and dedication I would be a great asset to your company.

EDUCATION Associates of Science

CCAC Allegheny Campus

Graduated 2012

Pursuing Degree in Health Care Administration

Western Governors University

EXPERIENCE UPMC Asbury Heights Pittsburgh, Pa. 2017 - 2022

HHA

ADL'S Customer Service

Help and Assist patients with daily living

Help and assist patients with any problems they may have

CVS Speciality, Pittsburgh, Pa. 2021 - 2021

. Inbound and outbound calls

. Data entry

. Process and fill prescriptions

. Prior Authorizations

. Work with insurances

. Customer Service

Nursefinders, Pittsburgh, Pa. 2010 - 2017

HHA

ADL’S Customer Service

Help and Assist patients with daily living

Help and assist patients with any problems they may have

Staff Builders, Monroeville, Pa. 2006 – 2010

HHA

ADL'S Customer Service

Help and assist patients with daily living

Help and assist patients with any problems they may have

Care Unlimited, Pittsburgh Pa. 2002 – 2006

HHA

ADL'S Customer Service

Help and assist patients with daily living

Help and assist patients with any problems they may have

Dollar Bargain, Pittsburgh Pa. 1996 – 2002

Assistant Manager

Oversee employees and help them with any store problems

Managed, balanced, and calculated money through out the day

Customer satisfaction

Cleanliness and maintained the store

Reconciled accounts to ensure accounts balanced with cash receipts

Provided assistance and interpretation to general payroll questions

Hills Department Store, Pittsburgh Pa. 1991 – 1996

Retail

Oversee ladies apparel

Customer satisfaction

Cleanliness and maintained the store

EcKerd Drug, McKees Rocks Pa. 1988 - 1991

Read prescriptions and verified insurances

Helped patients with filling their prescription needs, Printed labeling for medication

Customer service at the checkout register

Called Doctors to verify prescriptions and entered all Demographics into computer

Volunteer Work, Ohio Valley Hospital McKees Rocks, Pa. 1986 - 1987

Helped manage the gift shop

Customer Service at the front desk

Help patients with different needs

CERTIFICATIONS AND SKILLS

HHA Nursefinders Inc. Main Street, Carnegie Pa. 15106

Pharmacy Technician Certificate EcKerd Drug, Greentree Road, Pittsburgh, Pa. 15220

Letter of Recommendation EcKerd Drug, Greentree Road, Pittsburgh, Pa. 15220

Merit Award CCAC Allegheny Campus, Pittsburgh, Pa.

44Hauden Drive• Pittsburgh, PA • 15205 • CELL 412-***-**** • E-MAIL *********@*****.***

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