Claims Investigator Parking Enforcement
Resume:
Terry Belland
Security Officer
Ridgefield, WA **642
******@*****.***
Extensive experience in Security Operations, parking enforcement, access control systems, Fire Control Systems with excellent report writing with attention to detail, concise fact finding. Able to resolve conflicts in a professional manner. Excellent people skills.
Authorized to work in the US for any employer
Work Experience
Security Officer
Allied Universal Proctection Services - Beaverton, OR November 2018 to October 2020
Security of Washington Square Mall & Property.
Patrol, Parking Enforcement, Mall security, respond to emergencies assist police as needed. Fire Control Systems. Excellent people skills.
Security Officer
Aviation Security/International Flights - Portland, OR February 2012 to October 2016
Security for Airport entrance, exits to Secured Area's. Badge control.Employee badge insprctions, Theft control of baggage inspections and security of Passengers. TSA & Police assist as needed. Traffic Control assistance
for Port of Portland Traffic Parking Officers. Training of new Security Officers. Assisted Port of Portland Police,
TSA and HomeLand Security Officers as needed. Work with U.S. Customs Officers with Passport Control and International Passengers. Assignment included access control to Restricted Areas,,, Search of Vehicles,
Inspections of vehicles to gain entrance to Controlled Areas. Security and Safety for Main Area of Airport with
access to the Public.
Security Officer-Part Time, On-Call
Shriners Hospital for Children - Portland, OR
September 2008 to April 2009
Security of large facility, parking enforcement, patrol grounds, secure building and offices. Fire control monitor, respond to emergency calls and special codes for assistance, central desk relief, public relations with patients and visitors, and monitor I.D. badge control. Enforce Security & Facility regulations, parking control, write concise reports, Patrol buildings and grounds on foot, bicycle and patrol vehicle. Enforce security rules, regulations and policies as well as Oregon State laws Complete duty logs, incident reports and related forms. Testify and present evidence in judicial process as well as in state courts Secure and opens buildings. Respond to fire and intrusion alarm activation. Keep facility informed on activities and provide information to staff. Respond to complaints, disturbances and calls for assistance. Determine the best course of action to ensure the safety and security of the facility and its employees.
Responds to emergencies and provides medical assistance and fire protection. Maintain a friendly, supportive and service relationship with facility personal, staff and local emergency service personnel.
Issue citations for vehicles illegally parked on company property. Sr. Claims Investigator/Facility Security Officer
Nationwide Mutual Insurance Company - Portland, OR August 1995 to July 2006
Responsibilities
SECURITY OF THE CORPORATE FACILITY, BUILDING ACCESS CONTROL.INVESTIGATION OF SUSPICIOUS CLAMS FOR THEFT, FIRE, ARSON, PERSONAL INJURIES, AUTO DAMAGES, ACCIDENT RE-CONSTRUCTION. FACT BASED REPORTS WITH LOGICAL INFORMATION IN CONCISE REPORTS. BUSINESS SECURITY, ALARM REVIEWS, CENTRALIZED STATION COMMAND CENTER. INSTRUCTOR FOR NEW ADJUSTERS ON FRAUD ISSUES AND EVIDENCE NEEDED TO FILE FRAUD CLAIMS. LEAD SECURITY OFFICER FOR MEDICAL REVIEW BILLINGS AND CHIROPRACTIC CLINIC INSPECTIONS AND S.I.U. INSTRUCTOR FOR S.I.U. INVESTIGATORS. ALSO DEVELOPED PROGRAMS FOR THE SAFETY AND SECURITY OF COLLEGE CAMPUSES AND THE EVACUATION FOR ACTIVE SHOOTER ATTACKS, PROGRAM FOR NEW INCOMING STUDENTS ON SAFET AND SECURITY INVOLVING THE SELF-DEFENCE FOR FEMALE STUDENTS IN CASE OF ATTACK AND RECOGNIZING THE AREAS FOR PERSONAL SAFETY.
Accomplishments
INVESTIGATIONS REDUCED BOTTOM LINE LOSSES THROUGH THOROUGHLY INVESTIGATED CLAIMS & SECURITY COMPLIANCE. FIRE INVESTIGATION RESULTED IN A RECOVERY OF $545,000 AWARD TO A CUSTOMER. COURT OF APPEALS REVERSED AN AWARD DUE TO MY INVESTIGATION PROVING FRAUD. NUMEROUS COMMENDATIONS FROM ADJUSTERS, MANAGERS AND DIRECTORS FOR MY INVESTIGATIONS OF FRAUD AND MY CONCISE FACTUAL REPORTS. RECOGNIZED BY THE ATTORNEY GENERALS OFFICE, F.B.I., STATE AND LOCAL LAW ENFORCEMENT FOR MY THOROUGH INVESTIGATIONS AND EVIDENCE CONTROL.
Skills Used
MANY YEARS IN SECURITY FIELDS OF CIVIL, CRIMINAL SECURITY INVESTIGATION WITH POSITIVE RESULTS. INSTRUCTOR FOR SECURITY AWARENESS, LOSS PREVENTION. Excellent people skills.
Detective Supervisor/Investigations
Police Investigation - Montclair, CA
February 1968 to July 1988
Patrol Unit, Detective, Accident Re-Construction, Patrol Division Training Instructor. Detective assigned to major crimes, Lead Detective for Robbery Homicide Unit. Sex Crimes, Child Abuse Crimes, Narcotics, Special
Enforcement Team. Police Community Relations Officer, Youth Services Officer. Served as College Campus
Safety & Security Officer for various Community Colleges. Instructor for incoming new students on Safety/ Security, developed programs for Female students of Safety and Self-Defense. Taught Police Community Relations as Roll of Police on Campus to develop a Teamwork Relationship. Facilitated programs for Police Community Relations including youth programs. Chaffey College Safety & Security Campus Instructor.. Patrol
Officer of the Year. Detective of the Year. Youth Services Officer, Media Spokesperson. New Student Advisor for Safety & Security. Several commendations for outstanding community service & criminal investigations.
Retired in 1988 with honors due to injuries on duty. Education
CERTIFICATION in INTERVIEWS & INTERROGATION TECHNIQUES JOHN R. REED SCHOOL - Portland, OR
2015 to 2017
Certification in Accident Reconstruction
University California of Long Beach - Long Beach, CA 2004 to 2004
Certification in Field Evidence Tech
Long Beach City College - Long Beach, CA
1979 to 1979
C.S.I. Tech in CRIME scene evidence.
California State University at Long Beach - Long Beach, CA September 1975 to June 1978
Certification in Supervision in Patrol Supervison
Mount San Antonio College - Walnut, CA
1977 to 1977
A.S. in Police Science in Police Science
Mt. San Antonio College - Walnut, CA
1972 to 1972
Skills
• Community Relations (10+ years)
• INSTRUCTOR (10+ years)
• Training (10+ years)
• Surveillance (7 years)
• Law Enforcement (10+ years)
• Loss Prevention (5 years)
• Databases (10+ years)
• CCTV (10+ years)
• Event Planning
• Public Relations (10+ years)
• Program Development
• Writing Skills (10+ years)
• Microsoft Outlook
• SCLA SR. Claims Law Associate (10+ years)
• Conflict management
• Presentation skills (10+ years)
• access control (10+ years)
• Security (10+ years)
• Banking
• Analysis skills
• Filing
• Time management
• Quality assurance
• Microsoft Word
• Windows
• Bank Secrecy Act
• Financial report writing
• Internal audits
• Intelligence experience
Awards
Detective of the Year
December 1975
Detective of the year, Fraud.
Fraud Investigator of the Year
June 2000
California Financial Crimes.
Detective of the Year
December 1975
Awarded Detective of the Year for outstanding investigations & prosecution's of Criminals. Certifications and Licenses
Basic & Advanced Health Care Safety and security. Security Officer, INTERVIEW, Field Evidence.
March 2005 to Present
Healthcare, I.A.H.S.S.
Washington Security Licences. Oregon Licences.
DPSST
March 2018 to March 2019
DPSST OREGON and Certified in Washington.
Security Guard
Class D Security License
Certified Fraud Examiner
Additional Information
SKILLS
Certified Healthcare Safety & Security (10+ years), State College & Community J.C. Security Instructor
(6 years), Emergency Evacuation Procedures for Active Shooter. (5 years), Youth and Young Adults for at risk.
PROFESSIONAL SKILLS:
Over 25 years of Investigations both in Law Enforcement and the Security/ Operations, Central Station Command Center, Access Control Systems, Video Surveillance, Parking Enforcement Traffic Control, Accident
Investigations. Supervisor of Patrol Officers, Supervisor of Detective Bureau.Emergency response and liaison
with Law Enforcement. Background Investigator for Police New Officers. F.T.O. Field Training Officer. College
and H.S. Safety and Security Instructor for New Students. S.W.A.T. Team Supervisor & Hostage Negotiation Team. Basic & Advanced Certification for Interrogations/ Interviews from John E. Reid School of Interrogations and
Investigations. Seattle, Washington. Oregon DPSST Certified Officer.Youth and Community Relations Officer.
Technology literate: Internet Explorer, Google searches, Blackberry, Lotus Notes, Microsoft Office including
MS PowerPoint, Word, Excel, Publisher, Outlook, Photo Editor along with specialized databases. Created and
facilitated informative presentations for continuing and training of personnel for Security. Campus Security/
Safety Instructor. Developed Youth Services for "AT RISK" kids programs to establish respect of Police.
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