Customer Service Dining Server

Justine Frisby

Columbia, MD *****

**************@*****.***

443-***-****

Motivated and resourceful individual seeking a rewarding position to grow my professional experience Work Experience

Fine Dining Server

CURED 18th & 21st,COLUMBIA,MD

August 2019 to Present

· Coordinated with a team to host and serve guests at private events off campus at venues for important associations in the community such as Howard County board of education,Med-Star Health and other major groups.

· Retained knowledge of red and white wines and became able to recommend appropriate wines with certain dishes.

· Provided fine dining and wine bottle service in a up-scale environment

· Gained knowledge of unique foods & dishes to explain their origin to our guests Server

JULIOS MEXICAN RESTAURANT - Columbia, MD

December 2018 to May 2019

· Familiarize guests with menu and daily specials

· Accurately record food and drink orders

· Memorize details of daily specials

· Follow procedures for safe food preparation, assembly and preparation Floor Supervisor, Assistant Manager

BCBG MAX AZRIA - Columbia, MD

January 2017 to January 2018

· Recruit/Schedule employees for shifts in managers absence

· Actively train associates

· Maintain ATV and conversion

· Exceed weekly and monthly quotas

· Provide excellent customer service

· Maintain a good work environment in managers absence

· Assist in hiring process

Sales Associate

guess factory- premium outlets - Hagerstown, MD

September 2016 to January 2017

· Ensured high levels of customer satisfaction through excellent sales service

· Assessed customer needs and provided assistance and information on store products

· Greeted customers and answered customer questions effectively

· Processed customer purchases at checkout and manage returns and exchanges efficiently

· Managed and coordinated store shipments when required. cager/consolidation merkle, inc

August 2015 to July 2016

· Processed, cataloged and tracked mail from various foundations, including ASPCA, Humane Society, DNC, RNC, MSF)

· Route items to proper department as appropriate.

· Processed the receipt of donations to client foundations effectively Education

HIGH SCHOOL DIPLOMA

LONG REACH HIGH SCHOOL - Columbia, MD

2015

Skills

• Customer service

• Restaurant experience

• Store management

• Assistant manager experience

• Sales

• Serving

• Communication skills

• Microsoft Word

• Food preparation

• Microsoft Office

• Microsoft Outlook

• Microsoft Excel

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