AMANDA BARLETT
**** ******* **** ***, **********, FL, 33764 727-***-**** ****************@*****.*** Motivated Server exhibiting strength in critical thinking and problem solving. Known for promoting appetizers, specialty items, and unique wine selections to significantly increase guest check averages. Vibrant Server highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player. Offering 16 years of experience in [Type] fast paced environments. Commended for multitasking abilities and providing top-notch service to all customers daily. Server with demonstrated multitasking, interpersonal communication, and conflict-resolution abilities. Fast-paced banquet events and casual-dining service, including multi-course meals and a complimentary bar, are both familiar to you.
Successful at multitasking and planning in order to deliver accurate meals on time. Commended for multitasking and providing excellent service to all customers on a daily basis. Capable of training new team members as well as defusing tense situations and customers. Dedicated to providing outstanding customer service and fostering brand loyalty. Extremely skilled at prioritizing responsibilities in the face of changing deadlines. Table setting knowledge
Customer service
Food spoilage prevention
Sale expertise
Communication skills
Daily specials memorization
Dining area cleanliness
Food station setup
Prolblem Solver
Wine service
To-go order preparation
Order accuracy
Food preparation
Sales expertise
High-volume dining
Food sales and promotion
Team standards
Tableside service
Cash Handling
Hospitality service expertise
Menu memorization
Food and beverage pairings
Food running
Point of sale knowledge
Menu presentation
Guest seating arrangements
Multitasking
High School Diploma // 1998
Indian Valley High School // Lewistown, PA
PROFESSIONAL SUMMARY
SKILLS
EDUCATION
Server // May, 2011 to September, 2019
Gap Diner // Gap, PA
Kept a high level of cleanliness and sanitation.
Resolved guest and employee complaints to ensure complete customer satisfaction and workforce effectiveness. Greeting
Proper Introduction.
Addressed guest concerns and issues, taking steps to resolve issues and boost customer satisfaction. Menu & Price memorization
Suggesting appetizers and deserts to optimize sales. Communication
Taking Orders
Serving
Food Runner
Expeditor
Pre bussing
Checking on tables
Hospitable
Multi tasking
Operating a POS terminal
WORK HISTORY