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Facility Manager Customer Service

Location:
Delhi, India
Salary:
60000
Posted:
April 17, 2022

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Resume:

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RESUME

Career Summary

Overall ** year experience in Facility and Administration management

An independent self-starter.

A Team Manager

Handling Client/Stakeholder

Proficiency in;

Procurement

Vendor Management

Contracts Management

Event Management

People Management

Handling a team of 5 members

Develop and sustain a high-quality well motivated team

Ensure high staff morale, trust and work ethics

Actively support an environment that supports teamwork, co-operation and performance excellence within team

Assist in mentoring and enabling Training & Development of team members Client/Stakeholder Management

Deliver excellent customer service to meet on-site client’s expectations

Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels

Monitor procedures to ensure client’s expectations are conveyed and worked upon.

Procurement & Vendor Management

Manage multiple vendors including hard and soft skills to deliver services on time and within budget.

Transportation Management

Security Management

Risk Management

IT Support

Manish Bhatia

F-31 B, MIG Flat, Hari Nagar,

New Delhi- 110064

Cell: 971-***-****

Email: adqsz8@r.postjobfree.com

Page 2 of 3

Manage vendor procurement processes in accordance with agreed client procurement guidelines with procurement best practices. Contracts Management

Ensure that all contracts are professionally delivered at the right cost

Monitor expiry of contracts and initiate re-procurement, if needed

Continually assess contracts to ensure best value delivered to the client Finance Management

Ensure that the site’s financial operations are meeting targets and control requirements

Assist and monitor financial processes to ensure account payable procedures are followed at all times

Health & Safety Management

Implement and manage safety procedures to ensure the provision of a safe working Environment

Ensure compliance with statutory regulations on fire, health and safety standards Site Operations Management

Implement Industry Best Practice operations

Assist and monitor to ensure all building procedures and performance measures are maintained at all times

Ensure all Critical Environment (CEM) requirements are met

Seek ways to reduce costs and improve operational standards Risk Management

Assist in the implementation and management of a property risk management program

Support the implementation and monitoring of disaster recovering and business continuity plans

Follow established escalation procedures and incident reporting procedures Import & Export

Assist in arranging document to get the Import shipment through the Custom House Agent (CHA).

Work Experience:

Company Name Designation Client

Start

Date

End

Date

Infiniminds Pvt. Ltd Facility Manager

Lenovo

/Motorola

Nov'19 Dec'19

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CIEL HR Services Private Limited. ( JLL ) Facility Manager Lenovo

/Motorola

Feb'19 Oct'19

Sodexo Facilities Management Services India

Pvt. Ltd.

Facility Manager

Here Solution

India Pvt. Ltd.

May'18 July'18

Knight Frank India Pvt. Ltd. Facility Manager June'17 April'18 GSH (India) Pvt. Ltd. Facility Manager June'15 May'17 Sodexo Facilities Management Services India

Pvt. Ltd.

Facility Manager Mar'13 May'15

Convergys India Pvt. Ltd. Facility Officer Convergys Dec'07 Nov'12 Jones Lang LaSalle Facility Executive Accenture Mar'06 Nov'07 CareerCruise.Com

Senior Facility

Executive

- Nov'04 Feb'06

Taneja Mines Pvt. Ltd.

Senior Admin.

Executive

- July'2000 Oct'04

Automation System Pvt. Ltd.

Senior Executive-

Admin.

- Feb'99 July'2000

Data Communication Systems Pvt. Ltd. Executive- Admin. - Jun'96 Jan-99 Educational Qualifications:

Degree/ Diploma University Year of Passing

Master in Business Administration

(Human Resources)

Sikkim Manipal University 2006

Bachelor of Commerce University of Delhi 2002

Diploma in Material Management

National Institute Of Labour Education and

Management (NILEM), Chennai

1999

Computer Skills:

MS Office

Personal Details:

Date of Birth : 30th March 1973

Marital Status : Married

People Soft



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