A challenging and rewarding position as a professional offering
Opportunity for growth, and continued career development.
Summary of Qualifications:
* Diverse experience in a variety of call center industries.
* Possess excellent organizational and communication skills.
* Able to adapt well to new challenges and assignments.
* Dependable and able to work well under pressure.
4/14-Now Grand Canyon Tour Company
Receive inbound calls from clients seeking
a variety of tours promoted on the company
website with emphasis on South and West
Rim bus tours. Also process all internet tour
vouchers from vendor and contracting partners.
5/12-3/14 Excelsior Global Enterprises
Loan Broker/Ad Consultant
Responsible for providing the online marketing for business
corporate funding. Ran ads for clients calling for funding.
8/10-4/12 Life Extension
Member Care/Customer Service
Health and wellness organization. Receive inbound
calls from various customers/members for the purchase
of health supplements/vitamin. Process credit card
transactions over phone. Also provide customer service
support for billing/accounting errors and return/exchanges.
7/09-8/10 MGM Resorts International
Part Time Show Reservations Ticket Agent
Received inbound calls from tourists/customers
purchase tickets for various shows located
at different MGM Resort properties on Las Vegas Strip.
12/5-12/9 Republic Services
Level 3 Customer Service Agent
Started as CS rep receiving inbound calls from residential and
commercial Trash accounts. Responsibilities included billing
support, new account setups, missed service, work orders,
invoicing, faxes, container/can order requests.
References: Available upon request