Medical Scheduler Office Assistant

EDUCATION

Concordia University ****-****

Secondary Education: Social Studies & Leadership

SKILLS

Leadership Experience:Social Change Coordinator 2016- 2019 Head Coordinator for the local chapter of The Oregon Food Bank 2016-2020 Environmental Studies Tutor SUN School Afterschool Supervisor Credit Coach Networking Public Speaking Customer Service

Proficient in: Microsoft Office Google Classroom Google Suite Epic

Work Experience

MEDICAL SCHEDULER AT THE PORTLAND CLINIC (TPC) 2021 – present

●Intake information and categorized into specific appointment types

●Analyze patient needs through critical questioning

●Adapt to an ever-changing work environment with updating policies

●Work with team members to anticipate patient’s needs

Co-Manager AT LOFT 2016 – Present

●Worked several positions during my tenure, ultimately resulting in my current position as co-manager - an essential member of the leadership team

●Guide team to create a personal shopping experience for the client

●Track sales numbers and credit goals for the store

●Coach employees on conversations regarding diversity and inclusion in the retail workplace

●Responsible for cash handling and banking

●Navigate multiple Point of Sale systems and keeping up-to-date on technological advances within the company

●Carry out visual sets and ensuring that the store meets the merchandising standards established by the company

SUPERVISOR AT STARBUCKS 2020 - 2021

●Create an inviting environment that generates customer return daily

●Supervise daily operations of the store

● Responsible for inventory management

●Setting up display cases

●Open and close the store by finishing cleaning, counting tills and filling out daily reports

●Delegate specific roles to help guide my team through their daily work Communicate with various vendors

●Coach teammates to create a consistent work environment that is positive for individuals from all backgrounds in the community

●Problem solve to ensure that patrons feel safe entering during the pandemic

MATERIAL HANDLER AT FEDEX RAMP (March ) 2020 - 2020

●High paced organization to allow maximum number of packages in one cantor

●Handling with care heavy lifting, pushing, pulling

●Develope driving skill of multiple vichials: Beltloader, Tugs, and Autobus

●Tracking flights, and truck schedules to insure we are providing timely develories

STUDENT TEACHER AT HOSFORD MIDDLE SCHOOL 2019 - 2020

●Create a safe and positive classroom environment for students

●Writing, designing, implementing lesson plans and organize necessary supplies

●Ability to guide students to work in large or small groups throughout a various number of tasks

●Review, grade and provide productive feedback on student work assignments

●Assist cooperating teacher in any functions necessary to run the classroom Work with peer teachers to produce collaborative lessons

●Communicate with parents and maintain an organized record of each pupil’s progress

ADMISSIONS RECRUITER AT CONCORDIA UNIVERSITY 2016 - 2019

●Tour Guide

Memorize school campus layout in order to inform new attending students about all the university amenities

Engage with incoming students about a variety of campus extracurricular activities available to enhance their experience at Concordia

Networking with multiple clubs and faculty members to stay current on information

●Tele-Counselor

Use Microsoft Excel to learn about clients in order to recruit new students

Add information to student portal to provide the best service to aid them in their transition to college

Promote events to attending and prospecting students

●Office Assistant

Provide leaders with any additional help needed to complete daily tasks

File maintenance and organization as well as restocking equipment

Hobbies

Volunteering with after school programs Reading (Currently: The Road Chose Me by: Dan Grec) Community Theater Passionate about Traveling Hiking

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