Customer Service Medical Center
Resume:
Sheri Grissett
E-mail: adqsx1@r.postjobfree.com
Objective
Education/
‘Training
Skills
Versatile professional with record of outstanding customer service and performance
management. Lead by example with transparency, open communication, confident
decision making and encouragement.
St. Francis Medical Center Lynwood, CA
June 2007- Present
Security, Dispatcher
+ Provided physical and psychological protection for all visitors, students and
employees.
+ Patrolled (fixed posts, walking patrols and/or mobile), reporting and
documenting any conditions that might constitute a security or safety
hazard.
+ Prepared incident reports, obtained written or oral statements, assisted local
police agencies during investigations or emergencies.
+ Controlled and enforced vehicular and pedestrian traffic patterns in the
Medical Center as assigned,
+ Provided escort services as assigned.
+ Participated in property control procedures (accepted, recorded, stored,
returned or released to authorized persons)
+ Dispatched and scheduled workers to certain locations depending on the
requests of management.
+ Advised personnel regarding accidents and other hazards.
+ Prepared daily run and work schedules.
+ Utilized 150+ cameras to oversee workers and crews within specified locations
+ Answered telephone calls to answer questions and provide information during,
business and non-business hours
+ Called police and fire departments in cases of emergency
+ Monitored and authorized entrance and departure of employees, visitors, and
other persons to guard against theft and maintain security of premises
+ Tested communication and alarm systems, and reported malfunctions to
maintenance units
* High School Diploma
+ Guard Permit
+ Baton Permit
+ Pepper Spray Permit
+ Taser Permit
+ MAB Training,
+ BLS & CPR Certified
© © Critical thinking
© Safety compliance
© Surveillance equipment knowledge
© Security technology
© Decision making
© Conflict resolution
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