Production Supervisor Customer Service

Richard McLain

**** **** ********** **** * Newnan, Georgia 30263

Production Manager I Supervisor

Cell: 678-***-**** *********@*****.***

Highly competent and efficient supervisor; very people-oriented. Over 20 years of management / supervisory experience. Supervised up to 75 associates. Reliable, dependable and determined to meet my company's goals. Proven track record. Consistently achieved performance standards in Key Result Areas (KRA):

Safety. Coordinated our safety committee. Conducted the monthly OSHA compliance training modules. The plant was about to reach 1,000,000 man hours without a lost time incident when T left. This would have been our second time. Recorded safety audits. Ensured Lock Out Tag Out (LOTO) procedures were being followed.

Quality. Reduced downstream scrap from 8% to 5.2%, which saved about $300,000 a year. Conducted training classes for metal checking. Conducted quality audits to make sure that we were following all standard operating procedures. Plant is in the process of becoming ISO certified. Trained employees on ISO 9000 procedures.

Productivity. Managed up to 30 production associates. Increased our billets per hour by 13% -- from 23 billets per hour to 26 billets per hour. Hold the company record of 30 billets extruded per hour. Created recipes in the Level II system to improve press performance.

Professional Experience

September 2015 – March 2020 I Advics Manufacturing I LaGrange, Georgia

Production Supervisor, Disc Brake Pads

Manage the day to day operations of the manufacturing brake pads including:

Plate Prep, Combination Lines, Combination Scorch, Kitting

Conduct 5S and Safety Audits Weekly

Maintain Time Keeping for the 25-50 associates assigned to me

Conduct daily pre shift meetings

Increased OA% for my shift from 60% to 80%

Resolve Conflicts between team members

Coordinate with Production Planning the scheduling of product

Coordinate with shipping the necessary products for shipment

Daily Patrols of my areas and ensure Leads are completing their daily patrols

November 2014 – January 2015 I Target I Newnan, Georgia

Associate (Part-time Seasonal Position)

Worked in hardlines which included all areas with the exception of clothing.

Worked on sales floor assisting guests.

Replenished inventory on sales floor.

Set up ads and took down ads.

Cashier.

Organized stock on shelves in preparation for closing.

December 2007 – June 2014. I Toto USA, Inc. I Fairburn, Georgia

Headquartered in Morrow, Georgia (TotoUSA.com) Toto manufactures bathroom fixtures.

Production Supervisor

Started at the Morrow plant in the casting department and supervised 40 associates. Managed the day-to-day operations of the casting and whiteware department.

In 2009, moved to the Fairburn assembly/distribution plant. Supervised 20 associates.

Managed the day-to-day operations of the tank fitting line, the mixed china line, incoming china inspections, bathtub assembly, the RGA returns, janitorial services, and cardboard recycling.

Coordinated with customer service on back ordered items and products to be processed.

Resolved conflicts between team members without getting management or attorneys involved.

Reduced the number of associates needed on the mixed line to improve efficiency and productivity. Productivity increased 34%.

Reduced tank line associates to increase productivity and efficiency. Went from a three-man tank line fitting 300 tanks per shift to one-man tank lines fitting 200 – 250 tanks per shift.

My department had zero safety incidents for the past 1,642 days.

Conducted annual performance reviews on my employees.

Implemented a cost reduction improvement to recycle water from the flush testing machine that saved the company

Richard McLain Page 2

1,000 gallons of water per month.

Managed my inventory and had zero variances for mid-year and end-of-year inventories.

Managed the ISO requirements for my areas.

Conducted 5S/Safety audits monthly for the plant.

August 1994 - October 2007 I William L Bonnell Company I Newnan, Georgia

Headquartered in Newnan, Bonnell (bonlalum.com) is a subsidiary of Tredegar Corporation in Richmond, Virginia. Bonnell manufactures aluminum billets and extrusions. Customers are in the automotive, building, consumer durables, and electrical markets. This facility is a Lean / 5S plant that is focused on residential building products.

Production Supervisor, Extrusions

Started as an hourly employee; promoted to production supervisor and supervised 25-30 people.

Managed the day-to-day operations of the extrusion, casting, die repair, tooling and maintenance departments.

Team formed hundreds of different shapes by taking billets (weighing 60 to 200#), heating them to 750-950 F, loading them into hydraulic presses (1600 to 3700 tons), and extruding them through dies (weighing up to 450#) to form aluminum shapes up to 140 feet long. Made an average of 12 die changes per shift.

Led monthly OSHA training; technical skills training and some ISO 9000 training.

Implemented an idea that saved 7 ¢ per pound, which translated into a savings of $250,000 per year.

Member of the safety committee; our department went 475,000 man hours without a lost time accident (ongoing).

Resolved conflicts between team members without getting management or attorneys involved.

When I left Bonnell my department had gone 330 days without a lost time incident. We were over 850,000 hours with no lost time incidents and were about to make the 1,000,000 hour mark for the second time.

Helped to reduced scrap in our department from -12% down to 5.2% over the past two years.

Improved our on time and complete from 87% to 90.2% by implementing an online dispatch and recording system.

1984 -1994 I Bodnar Enterprises, d/b/a Wendy's I LaGrange, Georgia

Area Supervisor

Managed day-to-day operations of four Wendy's restaurants. Supervised 75 employees including store managers; hired and trained employees including management. Prepared work schedules for all four restaurants.

Conducted performance reviews on managers and hourly employees. Conducted audits on the restaurants cleanliness and service times.

Ordered food and paper products. Took inventory to ensure ordering accuracy and that food cost was accurate.

Controlled food costs and kept it under 16% and paper costs at 4% or below.

Ensured that we were in compliance with Wendy's International standards.

Richard McLain Page 3

Education and Training

Studied Political Science for two years I West Georgia College I Carrollton, Georgia Diploma I Newnan High School I Newnan, Georgia

Technical Training

Knowledge of Microsoft Word and Excel, and with the J.D. Edwards (IDE) System

Advanced Extrusion Course

Lean Manufacturing - Conceptual Layout

Confined Space Entry Team Training

HazComm MSDS

SAFESTART Program

Lock Out Tag Out (LOTO)

Blood Borne Pathogens

Compressed Gases

Fire Extinguishers

Overhead Crane Safety

Machine Guarding

Heat Stress

Back Safety

Supervisory Skills Training

Bon L Supervisory Development and Personal Learning 2007 Program

Time and Attendance (reporting employees' work hours)

Supervisor's Basic Knowledge Course

Leadership Training Certificate

Presentation Skills for First-Line Managers

Communication and Conflict Resolution

Writing for Success in Business

Writing SkiIIs for First-Line Supervisors

Writing: the Building Blocks for Success

Preventing Sexual Harassment Training

Monitoring and People Reading

Code of Conduct Training

Wayne’s World 1.0

Wayne’s World 2.0

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