Basic Information

Darian (Dar) M.

Email: adqsm1@r.postjobfree.com

Objective

Applying for a Remote Online Live Chat Customer Support Agent position at Rebel Horizens Marketing.

Education

● CSU Graduate

Experience

December 2018- Current

Part-Time Virtual/Personal Assistant

Key responsibilities:

● Deliver excellent client support services

● Adaptability to different personality types

● Outreach initiatives via email, chat, or phone

● Collaborate with other client service professionals

● De-escalate difficult client situations

● Utilize strong written and verbal communication skills.

● Basic Computer knowledge: MS Excel, MS Word, and Outlook

● Data Input

● Implementing and maintaining procedures/administrative systems.

● Mult-itask

● Problem-solving skills

● Helping with time and daily management.

● Dealing with correspondence.

April 2015 - December 2018

Legal Assistant Law Office

Key responsibilities:

● Basic computer knowledge: MS Excel, MS Word, and Outlook

● Utilize strong written and verbal communication skills

● Multi-task

● Data input

● Collaborate with other client service professionals

● Deliver excellent client support services

● Preparing documents

● Maintaining records and files

● Operating office machines

● Appointment Scheduler

● Clerical work

Skills

● Bilingual

● Empathetic

● Professional

● Patient

● Positive Attitude

● Willingness to learn

● Self-Motivated

● Accountable

● Productive

● Cooperative

General Achievements

● High School Diploma

● Associates Degree

● Bachelor’s Degree

● Toastmasters International certificate

● Los Angeles Police Department Cadet graduate