Remote Online Live Chat Customer Support Agent
Resume:
Basic Information
Darian (Dar) M.
Email: *******@******.***
Objective
Applying for a Remote Online Live Chat Customer Support Agent position at Rebel Horizens Marketing.
Education
● CSU Graduate
Experience
December 2018- Current
Part-Time Virtual/Personal Assistant
Key responsibilities:
● Deliver excellent client support services
● Adaptability to different personality types
● Outreach initiatives via email, chat, or phone
● Collaborate with other client service professionals
● De-escalate difficult client situations
● Utilize strong written and verbal communication skills.
● Basic Computer knowledge: MS Excel, MS Word, and Outlook
● Data Input
● Implementing and maintaining procedures/administrative systems.
● Mult-itask
● Problem-solving skills
● Helping with time and daily management.
● Dealing with correspondence.
April 2015 - December 2018
Legal Assistant Law Office
Key responsibilities:
● Basic computer knowledge: MS Excel, MS Word, and Outlook
● Utilize strong written and verbal communication skills
● Multi-task
● Data input
● Collaborate with other client service professionals
● Deliver excellent client support services
● Preparing documents
● Maintaining records and files
● Operating office machines
● Appointment Scheduler
● Clerical work
Skills
● Bilingual
● Empathetic
● Professional
● Patient
● Positive Attitude
● Willingness to learn
● Self-Motivated
● Accountable
● Productive
● Cooperative
General Achievements
● High School Diploma
● Associates Degree
● Bachelor’s Degree
● Toastmasters International certificate
● Los Angeles Police Department Cadet graduate
Contact this candidate