Office Executive Client Representative

RESUME

CH. SOWMYA

Contact No: 888-***-****

Email: **********@*****.***

CAREER OBJECTIVE

Looking for a suitable position in an esteemed organization to pursue a highly challenging and

creative career, where I can apply my existing knowledge and creativity, acquire new skills, and

contribute effectively to the organization.

CORE COMPETENCIES

Effective communication skills

Efficient Management skills.

Assertive Approach.

Good interpersonal skills.

Sound knowledge of HR practices.

Work Experience

2.Accenture Solutions Pvt Ltd:

Tenure: From 27 April 2018 to 31 May 2019.

Designation: Business operations & Project: Remarketing (adwords)

Client: Google India.

Roles and Responsibilities:

Was Successful in handling and resolving issues on priority raised by the client.

Has also took the responsibility of SME and has guided ops in handling issues.

Worked in different projects.

Working on domains, mobile applications and youtube channels received from tool to ensure that sites should obey the terms and conditions of client standards.

The main objective of process is to categorize the domains, apps, channels and to create family-friendly browsing.

Suggest a new ideas to team lead or client for process implementation.

Determine Business needs, project scope and provide tool feedback to the client representative.

Maintaining a healthy relationship with Business clients and providing regular performance feedback.

Consistently maintain 100% production with more than 98% Quality and Identify root causes of errors and opportunities for defect reduction and conduct error review sessions

Involved in additional tasks assigned by the QA’s & Leads.

Skills and Strengths

Good Team Player with a positive attitude.

Adaptive to any kind of working environment.

1.Sahil Technologies PVT Ltd

Tenure: From Oct 15 to Oct 17

Designation: Front office executive

Roles and responsibilities:

Responsible for handling front office reception and administration duties

Greeting guests and answering phones, handling company inquiries, and sorting and distributing mail

Schedule meetings and conference rooms.

Give visitors badges and direct them to where they can sign in.

Education Qualifications:-

MBA HR from MS University, Chennai in 2014 with an aggregate of 62%

BSC Computer Science from Aditya Degree College, Gopalapatnam in 2011 with an aggregate of 63%

Trainings

Trained in FENTASTIC 4-SERVICES for job training and in communication skills (oral and written)

Trained as customer service associate in FIRSTSOURCE at CHENNAI

Personal Details

Name : CH.SOWMYA

Gender : Female

DOB : 02-06-1990

Marital status : Married

Languages Known :Telugu & English.

Address : FLAT 412, Lakshmi’s Majestic Plaza, Near RL CITY apartment, MIYAPUR.

Declaration

I hereby declare that all statement made in this application are correct to the best of my knowledge and belief.

Date:

Place: HYDRABAD. (Choppakatla Sowmya)

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