Reyden Horak

Guide

Vancouver, WA *****

adqsl4@r.postjobfree.com

+1-760-***-****

Hello my name is Reyden Rowe, I am a hard working, passionate, dedicated worker. I am recently relocating to the Vancouver, WA area as of the second week of September due to my Husband’s work. A little about my work history, I have been in customer service now for 7.5 years from the food industry to retail all the way to real estate. I have 5.5 years call center experience, 4 years phone experience, 4.5 years sales experience and, 2.5 years experience in an office setting. Right now i am currently unemployed due to having a break from work due to mental health. However I am ready to start working again and to try out new things!

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Teacher Aide

Portland Village School - Portland, OR

August 2021 to Present

Work as and extended care teacher's aid

Assisting the teacher in watching students, prepping snack. Help walk them from different spots in the school and help with clean up

Support Guide

GoDaddy - Carlsbad, CA

October 2019 to May 2021

I work at Freedom Voice a GoDaddy company.

I worked as a support call center guide. Answering inbound calls to assist customer with our product, and troubleshooting any problems that they were having. Operations Specialist

Clarocity Valuation Services - Carlsbad, CA

January 2018 to October 2019

(01/2018-05/2018:Temp, 05/2018- Current: Full Hire) Operation Specialist

Manage 2 pipelines ranging to about 200+ orders a week. Answered inbound calls

Make outbound calls to real estate agents and appraisers Answer and sent out emails to vendors or coworkers answering questions Control the In progress portion for MVPs and BPOs

Handle USDA Survey Intake for Capital Improvements

(I.e. input them into spreadsheet, Place information we get from Homeowners in the orders)

Worked with clients Like; (USDA, Freddie Mac, Keystone, etc..) Proficient in Google platform (i.e. Google docs, sheets, etc..) Proficient in IOS

Know logic in platform

CVS Orders

Appraisal scope

Wordpress

Social Media and Marketing

Torrey Holistics - San Diego, CA

July 2017 to November 2017

Assisted in putting events together made sure they had everything they need for set up Attended events and promoted company awareness, who we are, and what products we offered Promoted previous successes at La Jolla Art & Wine Festival 2017, College for Cure 2017, and Aging Expo 2017

Worked on Instagram, Facebook, Twitter post, and Snapchat for marketing purposes Supported office aid when needed

Assisted with filing, took notes, and assisted with clerical duties as assigned by the manager Receptionist

Helped patients find the right plan to help them with their medication Answered questions, and made sure area looked presentable Checked patients in, verified patient information, and made profiles Assisted with inventory, counting, stickers, and organization Answered phones

Guest Service Associate

European Wax Center - Solana Beach, CA

January 2016 to June 2017

Answered the phone

Upsold sales for gift cards and passes

Booked reservations

Checked in and checked out guests

Cleaned the whole center

Opened and closed the center

Counted money at the end of the night

Took inventory and took on responsibilities as a key holder Hostess/Cover Host

Backyard Kitchen & Tap - Pacific Beach, CA

March 2016 to November 2016

Greeted customers and sat guest

Answered the phones

Helped make reservations

Help run the front of the restaurant

Bussed tables and aided in cleaning up the restaurant Would help with cover and took money for entry in

Also assisted with bottle service

Education

High school or equivalent

San Dieguito Academy - Encinitas, CA

August 2012 to January 2016

None

Skills

• SALES (3 years)

• CUSTOMER SERVICE (6 years)

• MICROSOFT OFFICE (5 years)

• MILLENNIUM (2 years)

• PUNCTUAL (6 years)

• RETAIL SALES (2 years)

• SIGN LANGUAGE (5 years)

• RECEPTIONIST (3 years)

• Data Entry (2 years)

• Operation (2 years)

• Excel

• Call Center

• Customer Care

• Customer Support

• OpenTable

• Food Industry

• Google Docs

• iOS

Links

https://www.linkedin.com/in/reyden-rowe-025a7b114/ Certifications and Licenses

Driver's License

Additional Information

Skills:

Fluent in American Sign Language

Able to use work with Microsoft Office

Dentrix

OpenTable

Millennium

Google: Docs, Sheets, Slides, Gmail

Personal Highlights:

Can multi-task different duties at once

Dependable and Punctual

Committed and a hard worker

Customer Service

Sales

Contact this candidate