Customer service

MONITA KEYS

***** ** **** ***

Miami Gardens, Fl 33056

Phone: 305-***-**** ©

E-mail: Monitakeys @ymail.com

Objective

To obtain a Food Service Manager position utilizing my training and years of experience in the food industry.

Work experience

8/2012-Present Charles R. Drew Middle School Miami, FL

K-8 Center Manager II

*Maintains daily production records.

*Data entry

*Supervise satellite school.

*Assigned daily work assignments

*Supervise thirteen employees

*Head-start program

*Breakfast/lunch/dinner promotions

4/2011-8/2012 Fredrick Douglas Elementary Miami, Fl

Manager 1

*Implements planned quality menus incorporating time-saving production techniques, effective merchandising and nutrition education activities.

*Performs tasks assigned with minimal supervision.

*Accepts responsibility for multiple tasks without supervision.

8/2011-4/2011 Ruben Dario Middle School Miami, Fl

Manager 1

*Manages food service operations including staff supervision, food production and service, marketing and sanitation.

*Maintains a working relationship with other employees and staff.

*Directs preparing and serving meals for special functions and community activities.

*.Politely and respectfully serves students, staff, parents and others.

2007-2010 Spanish Lake Elementary Miami, Fl

Satellite Assistance

*Provide daily productions record.

*Assisted with office procedures.

*Work cooperatively with staff and faculty.

2006-2007 David Lawrence K-8 Center Miami, Fl

General Worker II

*Assist with staff and food preparation.

*Assist with all the managerial tasks.

*Assist with the calculation of food purchases.

2004-2005 National Car Rental Ft. Lauderdale, Fl

Customer Service

*Assist with daily car reservations.

*Answered and screen all incoming calls.

*Handled customer complaints tactfully.

2002-2004 FCAA Opa-Locka, Fl

Aftercare Personnel

*Responsible for monitoring students.

*Prepared snacks for students.

*Assisted with all homework and tutoring for students.

Education

High School Diploma, World Hope Academy Miami, Fl

BS, Childhood Education, Union Institute University, Present Miami, Fl

Certification & Trainings

Miami Dade County Public School Cooks and Bakers Training Certification.

Food Nutrition Cashier certification

Cook & Baking Training

Food Service Assistant Manager certification

Childcare Certificate

References

Will be furnished upon request.

Contact this candidate