Customer Service Support

AWOEYO OLALEKAN OLAYINKA

070********, 090******** / ***********@*****.*** / Lagos State, Nigeria

PERSONAL DATA

Date of Birth: 22nd June 1994

Marital Status: Single

Gender: Male

CAREER OBJECTIVE

Seeking to build a career in Human resources and corporate services, where I will be responsible in solving customer’s problems, meet and exceed expectations and provide excellent brand image for the organization. I possess good communication, interpersonal and analytical skills with an excellent result-oriented personality.

WORK EXPERIENCE

CUSTOMER SUPPORT PERSONNEL / SAFAGA MULTI BIZ LIMITED

Dec 2019 – Jan. 2022 / Ilorin, Kwara State.

Attending to customers.

Maintaining and ensuring high level of Customers Satisfaction.

General office management.

CASHIER / MAKEB GLOBAL COMPANY

Mar 2014 – Sept 2015 / Ilorin, Kwara State

Manage transactions with customers using cash registers.

Prepare invoicing for items to be procured.

Resolve customer complaints, guide them and provide relevant information.

Greet customers when entering or leaving the office.

SALES REPRESENTATIVE / JUMBO FIRE EXTINGUISHER SERVICES

July 2008 – Nov 2009/ Ilorin, Kwara State.

Understand customer needs and offer support and solution.

Ensure Standards for quality, Customer service and Health and Safety are met.

EDUCATION

BACHELOR OF SCIENCE IN PSYCHOLOGY

2014 – 2018 / University of Ilorin / Ilorin, Nigeria

NATIONAL DIPLOMA IN BANKING AND FINANCE

2009 – 2011 / Kwara State Polytechnic / Ilorin.

SENIOR SCONDARY CERTIFICATE EXAMINATION

2002 – 2008 / Cherubim and Seraphim College / Ilorin.

FIRST SCHOOL LEAVING CERTIFICATE

1997 – 2002 / Pake LGEA Primary School / Ilorin.

CERTIFICATES

2021 / Jobberman Soft-Skills Training Certificate

2018/ Bachelor of Science

2011 / National Diploma

2008 / Senior Secondary Certificate Examination

2002 / Primary School Leaving Certificate

SKILLS

High Level of Intelligence, Integrity and Honesty

Time Management and Administrative Skills

Ability to Manage and Motivate Others

Excellent Leadership Skills

Effective presentation and communication skills

LANGUAGES

Yoruba Native

English Fluent

REFEREES

on Request

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