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Correctional Officer Customer Service

Location:
Gate City, VA
Posted:
April 14, 2022

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Resume:

PAULETTE INGERSOLL

*** ***** ***** **

Duffield, Va 24244

208-***-****

adqsdz@r.postjobfree.com

Skills Summary:

Leading staff, interviewing, hiring and terminations, planogram, deposits, conduct meetings, training. Inventory control, sales skills, addressing customer concerns, problem solving skills

Education

Second year, Dean’s List, student at Southern New Hampshire University studying Psychology maintaining 3.7 GPA.

Experience

January 2022-present

Bed Bath &Beyond

Department Manager

Customer Service

Sales

Cashiering

Keeping shelves replenished

Cashiering

Pulling merchandise

Merchandising

Pulling customer orders

Curbside deliveries

Pulling, packing, and shipping customer orders

Searching product for customer orders

August 2010-November 2012

Furniture Row (Oak Express) Tulsa, Ok and Dallas, Tx area

Sales associate to Assistant Store Manager in 5 months

Leads staff and manage daily operations of a national furniture store

Sales

Planogram

Interviews

Inventory and quality control of floor stock

Price changes

Basic banking, deposits, withdraws to maintain the appropriate level of cash in each till

Open and close paperwork

Daily closing and opening of POS

Ran weekly staff meetings

Preparing for sales and promotions

Acknowledgments

100% on multiple mystery shops

March 2009-August 2010

Radio Shack Tulsa, Ok

Store Manager

Manage store and lead staff of a large store

Responsible for all staffing decisions

Interviewing, hiring, reprimand, encourage, and terminations

Planogram

Loss prevention

Training

Inventory control for sales floor and warehouse

Banking including, deposits, withdrawal and maintaining petty cash

Sales

Scheduling

Training all staff on cell phone sales and procedures, for 3 major phone companies

Opening and closing

Daily, weekly, and monthly paperwork

Attend and conduct meetings

Work hand in hand with sales associates to turn a failing store around in 6 months

Acknowledgments

100% on mystery shop

January 2006-January 2009

Correction Corporation of America Boise, Id

Correctional Officer promoted to Sargent 10 months

Inmate management

Security

Leading and training housing unit staff of 8-10 officers

Manage inmate workers

Oversee daily operations of 2 housing units with a total of 176 inmates

Scheduling for all inmate workers

Computer skills

Write ups inmates

Encourage and reprimand staff as needed

Emergence response team leader

Preform head counts 4 times a day

Walk floor several times a day looking for safety violations

Preform as Acting Unit. Manager

June 2004-July 2005

Bombay Company Round Rock, Tx

Opening and setup of a new store

Take inventory

Training of full store staff for a new store

Scheduling

Sales

Bank deposits and withdraws

Loss retention

Price changes

Planogram



Contact this candidate