Senior Systems Administrator, MDOT

CHRISTOPHER T. SHIELDS

- facta non verba -

Ph: 601-***-**** Em: *************@*****.*** LinkedIn: Christopher-shields SUMMARY

I want to bring my 32+ years of IT and network skills, ability, knowledge, and experience to long-term, stable employment. I want to use my God-given gifts to make a real difference in my job, my workplace and to my employer’s continuing business operations. I have a very strong work ethic and take a lot of pride in my job, being my own worst critic. I’m self- motivating, drama free, whine-free, dedicated, loyal, a team player, and a practicing stoic. I’m no stranger to hard work and I don’t mind picking up the slack of others as needed or required at my job. I’m the fallback-on and go-to employee you depend on when Murphy drops in for a visit. I am content to work long hours, to work overnight, to work on weekends and holidays, to work in extreme conditions / emergencies / natural disasters, to work under high stress levels and to do extensive travel and on-site remote work for extended periods of time. SKILLS & EXPERTISE

Extensive skills and experience in PC and LAN / WAN network hardware, network software, network design and maintenance, Microsoft software (most all), security and anti-virus software, fiber optic network design and maintenance, WiFi, point to point, user training and support including help desk software and operations, training classroom setup, user hardware, software and network training, VMWare, LANSweeper, Cisco network hardware, Adobe Professional, SQL databases, writing and maintaining documentation, web presence, employer representation at PR and national events, telco equipment and operation, AV equipment (installation and maintenance), drone ops and integration, remote conferencing, remote user and system support, and EOC Emergency Ops Center setup and operations. Extensive interpersonal and people skills and ability to work either alone or in a team environment. CAREER EXPERIENCE

MISSISSIPPI DEPARTMENT OF TRANSPORTATION Hattiesburg, MS Senior Systems Administrator, 6th District 1996 – Present

• Head of the 6th District IT department responsible for all IT, telco and network operations for fourteen counties in southern Mississippi spread over several hundred square miles including several hundred systems and their users; one of just six such positions in the state.

• Property custodian responsible for over $1 million in IT, network and telco hardware. Yearly internal audits and bi-yearly state audit are required (state auditor's department, goes to governor for review). Twelve plus 100% complete MDOT internal audits and six plus 100% complete state audits.

• I travel a lot, mostly the entire Gulf Coast area from LA to AL but as far north as Clarke County, and into other districts as required of me to extend operations out of my home district into other districts when my skills and abilities are needed on special or critical projects.

• Operations and responsibilities include a large main campus area in Hattiesburg (8 buildings), a district lab complex, 2 warehouses, several equipment and vehicle shops, 5 project offices in 5 different counties, a maintenance office in each county (14 total), 3 draw-bridges (waterborne traffic), a regional / EOC office on the coast, 2 traffic control centers, creating and supporting temporary field offices for current projects, supporting users operating remotely in the field (out of vehicles instead of fixed offices) and 11 commercial vehicle / weight enforcement offices including 10 weight enforcement scales offices.

• I currently manage 1 full-time employee (down from 2 full-time employees and a contract worker). I've also taken on local university students in an unpaid co-op arrangement to give these pre-graduation students valuable IT experience to add to their resumes in order to help them place in a job after they graduate. MARION GENERAL HOSPITAL Columbia, MS

Security Specialist – Public Safety Department 2000 – Present

• State certified and qualified law enforcement officer serving 8 years on the streets of Columbia with CPD and 22+ years as armed public safety / security specialist officer in charge of installation, employee and patient safety during all hospital and ER functions or operations as well as natural disasters and severe weather.

• Assists ER, Trauma teams, X-Ray, CT, and floor staff with patients and during critical events, emergencies, disasters, and patient transfers by air or ground ambulance units.

• MGH taken over by FGH Forrest General Hospital in Hattiesburg, MS.

• Currently employed by Forrest General Hospital, answering to the FGH Public Safety Department which is its own certified police department with jurisdiction not only at all FGH and Forrest Health locations but also in the city limits of Hattiesburg. I am currently continuing my assigned position working at the MGH location.

• Yearly training maintained in LEO skills and operations.

• Recently promoted to Security Specialist with FGH.

• Extensive LEO training and experience. Extensive interpersonal and people skills especially in diffusing tense situations. Extensive trauma, psyche and abuse experience. As a side note, extensive IT experience in my other career allows me to often troubleshoot PCs and network ops at the ER when systems develop problems or when FGH tech support needs a

“power user” on the other end of the help line.

• Proud of a personal history of zero incidents to patients, staff or facility on my shift, 22 plus years now and counting. I am a professional who takes pride in my job and takes the safety and well-being of my patients and staff very seriously. PRIOR IT / NETWORK & OTHER LIFE EXPERIENCE

Columbia Police Department Columbia, MS

Street Patrol Officer, SWAT team 2000 - 2008

Magnolia Federal Bank Hattiesburg, MS

Network LAN Administrator 1995 – 1996

Ideal Software Systems Meridian, MS

Service Desk and Field Support Technician 1993 – 1995 Magnolia Federal Bank Hattiesburg, MS

Information Systems Technician 1992 - 1993

The University of Southern Mississippi Hattiesburg, MS Information Systems Support Specialist 1990 – 1992 EDUCATION

The University of Southern Mississippi Hattiesburg, MS

• Bachelor of Science, Business Administration 1992

• Kappa Alpha Order - "Dieu et les Dames – (God and the Ladies) KA - "A Moral Compass for the Modern Gentleman."

Petal High School Petal, MS

• High School Diploma 1987

• Beta Club, Debate Team, Basketball Team 1983 & 1984 The Boy Scouts of America Hattiesburg, MS

• Eagle Scout – Order of the Arrow 1983

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