SUMMARY OF QUALIFICATIONS
• Good organization and time management skills • Excellent problem solving
• Able to prioritize and meet deadlines • Great critical thinking
• Strong interpersonal skills • Outstanding ability to multi-task, detail oriented
• Team player • Word, Excel, Power-Point, Access and Outlook
PROFESSIONAL EXPERIENCE
Kaiser Permanente South Bay Parkview, Harbor City, CA 2021 – 2022
Health Service Department / Administrator Clerical
Answered telephones, take messages and transferred calls to appropriate individual
Reasonable for incoming influenza vaccination declination form into data Mainframe (EHS) Employee Health Service
Assisted give out COVID -19 vaccines kit to customers
Audit conducting employee’s health chart, reviewing files and calling for missing immunizations for legal compliance checklist to determine if an organization has met all regulatory requirements in order to legally operate and avoid litigation. Make phone calls with employees to update PPD (TP) skin test
Greeter help customers on kiosk when is needed
Maintain files containing confidential information, make new file folder for new hires, incoming mail, outgoing mail, pull terminated files, photocopy, scan
City of Gardena - The Office of City Clerk / Customer Service Clerk l 2014 - 2019
Greeted and directed office visitors, handled telephone communications; responsible to help assist and manage the consumers on the phone to resolve issues, performed general secretarial duties and directs customers as appropriate department and transfer calls. Acts as a receptionist to the public, taking and responding to a high volume of phone calls, screening inquiries, taking messages, answering questions requiring, understanding of policies and procedures of the work unit and/or giving out information on special events scheduled and other activities
Administer loyalty oaths, prepared agenda Items and posted agendas for meetings, receives and processes claims against the City. Subpoenas and claims for damages to person or property via mail or in person
Type correspondence documents, editing, proofreads and processes a variety of routine to moderately complex materials, forms, memorandum
Responsible for passport scheduling an appointment, provided a booking confirmation number keep tract in data
Maintains records, follows citywide records retention policies, and procedures for records management, and includes storage systems, records filing and retrieval, assisting with internal and offsite audits for legal retention requirements and archiving of legal records, including contracts, agreements, deeds, and recording documents
Created, design flyers, update for all departments newsletter and revised all city clerk’s application forms
Assisted in volunteer with recreation department for special events, create centerpieces, calling company’s for donation, and managed to support on special events
Maintains calendar for city council meeting, reserved rooms, order food, performs other routine clerical tasks including copying/scanning, collating, file
Responsible for incoming mail distributed all inter-office mail for the facility departments and detainees operated postage machine and using mailing tools and machines for packaging, and labeling parcels, monthly report, call repair service when is needed
Kaiser Permanente South Bay Medical Center, Harbor City 2014 - 2015
Department Human Resource / Administrative Assistant
Provide support to HR Consultants, Director, Supervisor
Managed employees - Primary Source Verification (PSV) Lead for Licenses, Certificates and
Registrations (LCR) role accomplishments, improvements and regional database
Responsible to contact employees regarding Licenses/Certification that has been expired and mail out letters
Answering phones, resolve issues, format correspondence letters, update variety forms
Update H. R. applications forms and create design flyers for special events
Time keeping, conduct department audits for State approval, trained on time keeping in data
Responsible for filing make new folder for new employees
When is needed help staff for ordination presentation
City of Gardena 2000 - 2014
Economic Development Department & City Manager’s Office
Clerk Typist
Responsible to assist the supervisor and City Manager with various administrative office duties related to the Economic Development Department; format correspondence letters and memorandums
Greeter and directed office visitors, handled telephone communications; responsible to help assist and manage the consumers on the phone to resolve issues, performed general secretarial duties
Organize travel schedules and book reservations, scheduled meetings and/or conferences calls
Responsible for special events reserved rooms, tables, chairs, cater food. Keep track on receipts
Prepare and review agenda materials for councilmen members meeting
Correspondence, invoices, presentations, brochures, publications, reports and relevant material, submit monthly-quarterly reports
Purchase orders keep tract and managed petty cash, receipts
Responsible internal mail, multifaceted clerical tasks, data entry, filing and records management
Research, proof, evaluate, gather materials, organize and arrange a diversity of information
Maintained contacts directory including email addresses and ensured the directory is updated
Created, design graphic flyers for city newsletters, business survey and created spreadsheets
Managed office supplies, and stationary distributed to each departments
Daily mail procedures; collecting, sorting and distributing the regular mail, including other courier services (FedEx, UPS, etc.) to be distributed internally
Kaiser Permanente, Gardena, CA
Administrative Office - Volunteer Services Temporary – 2014
Duties: Prepare, update timesheets in data daily, file, scan and update flyers for special events.
Kaiser Permanente South Bay Medical Center, Harbor City, CA
Human Services Department - Volunteer Services Temporary – 2014
Create and design flyers, creative newsletter and update application forms
Responsible filing, make new folders for new employees
Mail out letters to supervisor and employees regarding expired certificate licenses
Monthly report employees Primary Source Verification Certificate
Scan confidenti1al documents, E-fax
When is needed help out for special events, workshop
AWARDS / HONORS
Volunteered and hosted various workshops, events in the City of Gardena: 2011 – 2020
Accommodation Award for 10-years of Excellent Service - City of Gardena: February 2011
Accommodation Award for 5-years of Excellent Service - City of Gardena: August 2006
TECHNICAL EXPERTISE
Office Equipment: Fax machines, photocopiers and general office equipment computer,
Spread sheets, word processing, database management, typing speed: 45 WPM
MS Office: Word, Excel and PowerPoint, Education: High School Diploma
Reference available on request
Lydia Partida
18116 S. Harvard Blvd.
Gardena, CA 90248
Cell 310-***-****
Email: **************@*****.***