Warehouse Associate Customer Service

Floriset Gomez

623-***-**** ****************@*****.***

Objective

Hard-working, motivated, individual with a thirst for knowledge and growth at all levels. Strive to utilize my wide range of skill and experiences to obtain role where I can continue to inspire and develop the best while vastly improving productivity and culture within Amazon.

Work Experience

Amazon.com- Learning Ambassador; PHX3 April 2022 - Present

Support learning team in coordinating safety school for onboarding new associates

Cultivated and sustained a positive work environment where fellow associates felt comfortable addressing all questions or concerns.

Took ownership and lead ambassadors during onboarding peak season to earn trust of new associates.

Helped instill new Mentorship training program into Phx3 and continue to test the program and further its development.

On boarded 300+ associates, and oversaw ambassadors in process, engaging, and following up with associates to ensure successful day 1 experience

Experience applying safety policies in daily job functions and engaging associate to understand these policies

Amazon.com- Warehouse Associate; PHX3 October 2019- Present

Trusted to deliver results in indirect roles and maintain a clean and safe work environment

Adapted to changing quotas and schedules to meet company needs

Met all production quotas while insisting on the highest of standards and maintaining impeccable quality

Trained in Stow and Pick

Skills

Bilingual – fluent in Spanish.

Can manage several projects and task through critical thinking.

Able to use multiple learning methods and link appropriate methods to a subject matter.

Strong associate engagement skills and ability to communicate across multiple leadership levels.

Objective:

Dedicated Small Business Sales Representative for 3 years and looking for an opportunity to grow and build a long-term relationship within the industry. Very motivated to maintain our customers and contribute to company success. I have proven the ability to achieve sales quotas, strong work ethic, always having a professional attitude and sharing ideas to help our team be successful.

Experience:

K-MOMO (Clothing Store) 10/2016-8/25/19

Manager in a Retail Clothing Store

Working at a retail clothing store has made me into a great team leader, providing great customer service and being energetic and outgoing. Creativity also takes a big part in a retail store making sure we keep the store looking organized and attractive for customers to want to shop. Dressing up mannequins and rearranging the store to show that we provide the merchandise customers are looking for.

Education:

Trevor G. Brown High School

7402 W Catalina Dr. Phoenix, AZ 85033

High school Diploma

Skills:

Strong Sales Experience

Bilingual (Spanish, English) verbal and written

Outgoing

Self-Motivated

Always maintain Professional Attitude

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