Department Assistant Management Specialist

Diana Donahue

** ******* ******, ******** *****, NY 10928

*************@*****.*** 845-***-****

Linked https://www.linkedin.com/in/diana-donahue-b3bbbb26

CAREER OBJECTIVE

Administrative support professional offering versatile office management skills and proficiency in all of Microsoft Office suite.

Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations.

Able to juggle multiple priorities and meet tight deadlines without compromising quality.

Key Skills:

Office: Office Management Spreadsheets/Reports Front Desk Reception

Records Management Event Management Executive Support

WORK EXPERIENCE

St. Dominic’s Family Services

Blauvelt, NY

Home Manager

07/16 – Present

Planning the facility’s budget, including staff payroll.

Hiring and maintaining of staff. This includes: Creating work schedules & delegating specific duties to all on premise staff.

Conducting meetings with appropriate department heads.

Marketing the facility’s services to the wider community.

Implementing staff policies, practices and goals to ensure proper resident care.

Coordinating logistical functions such as every day food service, ensuring a safe, equitable, and engaging living environment for all residents.

Handles any issues related to compliance with state/local/federal regulations.

Manages and coordinates medical and health services for all residents.

Acts as a liaison between residents, families, staff, and community.

Young Adult Institute/Rockland County Assoc. of the Learning Disabled

New York, NY

Assistant Supervisor

05/06 – 11/15

Main responsibilities included: multifaceted clerical tasks, data entry, filing, records management and billing.

Provided support on the floor with clients and other staff.

Prepared welcome packages for new employees.

Managed petty cash for the household and for clients.

Managed the office during any Supervisor’s absence.

Generated innovative Power Point presentations.

Garnered excellent performance reviews, including citations for excellence in areas including the ability to multi-task under pressure, ability to learn and master new concepts in a short amount of time, positive work ethic and a commitment to providing unsurpassed service.

Donahue -2-

United Parcel Service (U.P.S.)

Chester, NY

Operations Management Specialist

01/04 – 04/06

Provided customer service for all incoming and outgoing deliveries and pick-ups.

Logistic planning of transportation deliveries and verification of computer base time sheets.

Mystic Valley Real Estate

Warwick, NY

Licensed N.Y.S. Real Estate Agent

2003 – 2006

Helping any incoming client’s purchase or sell residential properties.

Advised clients about market conditions, conduct walkthroughs, and provided guidance and assistance through the process of buying or selling their properties.

Morgan Stanley

New York, NY

Securities Processing Agent/Margin Department Assistant

1999 – 2003

Processed stocks/bonds from the Eastern branches of the United States into customer accounts. This included conducting verifications of legal documents for processing.

In the Margin Department: Worked with brokers and banks to insure accounts were effectively managed per government regulations.

Littman, Krooks & Ball Law Firm

White Plains, NY

Receptionist

1997 – 1999

Maintained attorneys calendars, including scheduling appointments and handling any correspondence between client and attorney.

Handled administrative duties such as: Faxing, copying, greeting guests and answering all incoming telephone calls and emails.

EDUCATION

State University of New York

New Paltz, NY

Elementary Education Certification

Art Certification

Manhattanville College

Purchase, NY

Bachelor of Fine Arts

REFERENCES

Available upon Request.

Contact this candidate