Customer Service Representative
Resume:
Stephanie Arenas
Phoenix, Arizona. 85009
***********@*****.***
Objective
Goal oriented, people person. Dedicated to customer satisfaction and meeting business goals. Attentive and willing to learn, with knowledge in cosmetology and customer service. Skills
● Active Listening
● Critical Thinking
● Customer Service
● Multitasker
Experience
February, 2005 - November, 2017
Self-Employed, Phoenix - Cosmetologist
● Fulfilled clients requests for hair, nail, and facial services.
● Maintained a neat and sanitized work area along with any tools I used. May, 2014 - August, 2014
Cafe Rio, Avondale - Tortilla Maker
● Handmade tortillas from scratch, for the restaurants daily use.
● Maintained a clean and safe work area.
October, 2005 - February, 2006
Factory-2-U, W.Phoenix - Cashier
● Handled payments from customers for their purchases.
● Helped customers with any questions, or assistance they may have needed within the store.
● Cleaned, stocked, and fulfilled daily tasks as asked by management. June, 2018-April, 2020
LOGISTICARE SOLUTIONS, 4832 E MCDOWELL RD PHX AZ 85008. CUSTOMER SERVICE REPRESENTATIVE
● Handled high call volumes
● Assisted members with reserving transportation to and from non emergency medical appointments.
2
● Inbound call center.
Education
September, 2010 - April, 2012
Empire Beauty School, N.W.Phoenix - Cosmetologist Certificate August, 2003 - May, 2005
Summit High School, Phoenix - High School Diploma
August, 2001 - May, 2003
South Mountain High School, Phoenix - General Studies
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