Kenneth C. McCoy- Curriculum Vitae

***** *.*. ***** *******

Miami, Florida 33176

Phone 305-***-****

E-mail adqs9t@r.postjobfree.com

Experience

•35 years of Claims and Risk Management related experience, as an independent consultant and as A Miami Dade County Risk Management employee, Internal Department and external Corporate Consulting, company construction, exposure analysis, policy and procedure development, litigation support, pre-and post-incident evaluation

•16 years Supervisory experience in Claims and Risk Management, serving in the capacity of Claims Supervisor and Litigation Coordinator

•25 years in house and Contracted Industry and College level Adjuster Licensing, and continuing education training, Miami Dade College,

•5 years GSA/ISD Safety Committee

•15 years of Emergency Management Team

EDUCATION AND TRAINING

•Bachelor of Science Business Management University of Phoenix

•Associate in Science-Legal Assistant, Miami Dade College (Honors)

•Catastrophe Adjuster Certificate, Crawford Company

•520 Independent Adjuster

•State Certified: Licensing and Training, Adjusters, Agents, Life Health and Disability, Bonds

•Certificate of Training Xactimate (Crawford University)

•Certificate of Completion Catastrophe Class (Crawford University)

•Certificate of Completion National Flood Insurance Program FEMA

•Certificate of completion Wind Mitigation

•Certificate Xactimate Sketch

2022 Allstate Property Field Adjuster Certification

2022 NFIP Flood Certification

2021 ISO 31000 Enterprise Risk Management Certificate

2019 Allstate Property field adjuster certification

2019 Allstate Flood field certification

2019 NFIP Flood Certification

2017 Symbility Clams Software training (Universal Insurance Co.)

2017 Wind and Hail Certification (Country Financial, Cotton States Insurance Co.)

2017 NFIP Adjuster Workshop Annual Flood Certification

2017 FEMA flood Certificate introduction to Flood Insurance

2016 Title Agent Certificate

2012 Citizens Certification and Orientation ISSAC

2012 Citizens Certification Lozano Claims Service

2012 Crawford and Company Catastrophe Seminar Xactimate Sketch, Wind Versus Water Analysis

2012 Wind Mitigation certificate training

2011 Trainer Overview of contracts and Ethics for Agents and adjusters, Assurant Group

2010 Presented: Claims Seminar McCoy International Group Understanding

Liability,

2010 Flood and Wind mitigation continuing Education Miami

Dade College

Exposures and Ethics for the Claims Professional

2009 Crawford And Company Catastrophe Seminar, Flood Certification,

Earthquake, Engineering and design, Exacta mate

2008 FIU School of Law, Tort Liability Course

2007 Conroy Simberg, Workers Compensation and Liability Seminar

2006 Crawford and Company Catastrophe Adjusters Training

2006 FEMA NIMS IS700 Incident Management Systems Training (Emergency Management)

2006 CPCU Society Commercial General Liability Contracts Seminar

2006 FEMA ICS-100 Emergency Management Training (Emergency Response)

2006 FEMA ICS-200 Single Recourse and Initial Action

2005 Guest Speaker: Conroy Simberg Liability Seminar

2005 Trainer, Ethics and Contracts for Adjusters, PRIME STATE Public

Adjusters

2003 Wrongful Death seminar C.E Credits

2002 Ethics Training Miami Dade County

2002 AELE Jail and prison legal issues

2001 Microsoft Windows: The Basics

2001 CRM Certified Risk Management Training Risk Essentials

2000 Accident Reconstruction Citizens safety counsel

2000 AELE – Americans for Effective Law Enforcement Civil Rights Litigation

1999 CRM – Certified Risk Managers Training: Risk Administration

1999 Supervisor Training Miami Dade County

1999 FORCON – International Injury Causation and Mechanism Analysis

1996, 1997, 1998 Conroy Simberg, Liability and Workers Compensation Seminar

Work History

2020 Global Risk Solutions, Desk Examiner daily claims investigated evaluated and resolved Real and personal Property Claims including assigning field adjusters, mitigation specialist, and engineers.

2019 Crawford and Company

Catastrophe Adjuster deployment Hurricane Sally claims Louisiana,

investigated evaluated and resolved Real and personal Property Claims.

2017 Crawford and Company

Catastrophe Adjuster deployment Hurricane Irma Claims Dade Broward and Palm Beach County investigated evaluated and resolved Real and personal Property Claims.

2012 Mueller Services Inc.

Inspector Wind Mitigation (Citizens)

2000- Present

McCoy International Group LLC

President

Independent Claims Service and Consulting, Risk Management Services and Consulting, Insurance and Claims training. Adjuster Training, Risk Management services, Pre- and Post-loss claims inspection consulting, business development, Insurance, Workers’ compensation, and benefits consulting, including internal structure development protocols for agencies claims organization and private industry.

1992-Present

Miami-Dade College)

Adjunct Professor

Insurance Adjusters Pre-licensing Course: development and instruction of adjuster candidates for State Examination. The courses include both in-class and self-study modules and tests; Development of continuing education course for adjusters. Instructor - ACA pre-licensing courses and Continuing education, I develop and teach Agents, All lines Independent, Company, Public Limited lines, and Workers Compensation Adjusters. The courses include Adjusters Law, Ethics, and Contract, Surplus and Excess lines, Wind Mitigation, Property Adjusters procedures, Adjusters Law & updates, and optional Continuing education requirements.

2010-to 2019

Miami - Dade County Risk Management

Claims Adjuster

The investigation, evaluation, negotiation, and resolution of Tort Liability claims bodily injury, property damage, flood, class actions, Police professional, contractual liability, Civil Rights and Sovereign Immunity exposures. Investigations include witness contacts, scene photography, medical evaluation, Property damage evaluation, surveillance and the assignment of experts, document and contract acquisition and analysis...

Police Professional Liability

The investigation into allegations of inmate and arrestee’s Civil Rights violations, false arrest, False imprisonment, failure to provide medical care, assaults, medical malpractice, rapes, murders, property losses, and negligent hiring and retention, and wrongful death. Prepare cases for litigation.

1999 – 2010

Miami - Dade County Risk Management

Litigation Coordinator

Responsibilities included review analysis and evaluation of case merits of litigated Tort Police Professional, Contract, Workers Compensation, Federal Civil Rights, Class actions claims against Miami - Dade County.

Assisted departments in the development and implementation of efficient Risk control and admiration methods including loss reduction, job development. Represented, Risk Management at mediations and arbitration. I participated in the defense and settlement of litigated claims with outside counsel and the County Attorney’s Office. I Coordinated defense preparations with internal and external defense attorneys, for various county departments for all litigated claims, including responses to Interrogatories, Requests for Admissions, Depositions, and expert testimony when required. I was responsible for all reserves and budget forecasts for litigated claims and the Litigation unit and staff. I served on the GSA Safety Committee for 10 years was a member of the Emergency Management team which assigned to the EOC in all emergencies

1994 to 2005

Richmond Heights Neighborhood Crime Watch, Inc.

Risk Manager

Responsible for insurance purchases, safety inspections feasibility studies for risk retention control and financing for the organization’s various projects and its business location.

1996 – 1999

Miami - Dade County Risk Management

Claims Supervisor

Duties included planning, assigning, and reviewing the work of subordinates engaged in claims investigation. Coordinate with internal and external agencies including, Workers Compensation, and Benefits, to assure consistent claims handling protocols.

Communicated and coordinated with county departments in the area of claims and safety concerns. Create and implement relevant protocols, audits and updates of loss reserves, tracked internal cost and subrogation recoveries to assure fiscal consistency. Supervised both technical and clerical staff to include training and procedural adjustments. I was responsible for timely loss handling of complex liability contractual matters, and in-house training.

1992 – 1996

Miami - Dade County Risk Management

Claims Examiner

Responsibilities include Adjuster supervision, case assignment overview, evaluation and direction of investigative protocol. Evaluation of employee performance, training of new personnel, assist with the creation and implementation of procedural policy as applied to claims and participate in the mediation process

1987 – 1992

Miami - Dade County Risk Management

Claims Adjuster

Investigation: evaluation, negotiation, and resolution of Tort Liability claims in the areas of bodily injury, property damage, intentional torts, vicarious liability, contractual liability, and sovereign immunity exposures. Investigations include witness contacts, scene photography, medical evaluation, surveillance and the assignment of experts, document and contract acquisition and analysis...

Legal Investigator – Corrections

The investigation into allegations of the violations of inmates' civil Rights, assaults, rapes, murders, property losses, and medical malpractice, negligent hiring and retention, and wrongful death. Prepare cases for litigation.

July 1986

Davie Insurance Agency, Inc.

Agency Manager

Inside / outside sales of personal and commercial insurance products. Acquisition of new commercial and personal lines markets with special emphasis on new program development.

1985-1986

American Risk Assurance Co.

Salvage Supervisor

Monitor and dispose of total loss vehicles by public and private sales, reconditioning salvageable vehicles for re-sale; assist Adjusters in claims resolution.

1983 – 1985

Department of financial Services

Deputy Commissioner-In-Charge

Served in this position during the department’s reorganization; Responsible for the daily operation of the Field Insurance Office.

State of Florida Department of Insurance

Field Insurance Representative, III

Office supervision, present Consumer Awareness programs to civic groups and associations. Respond to consumer inquiries about all lines of insurance. Investigate violations of Florida Statutes and industry practices. Investigate the handling of liability and negligence cases and the decisions made by the companies. Receive and investigate civil remedies referrals. Prepare agency and company investigations for litigation, responsible

1981-1983

Kemper Insurance Company

Claims Adjuster II

Handled, Auto, Liability, PIP, Uninsured Motorist investigations and claims, Field investigation to include procurement of sworn statements, Prepared and transmitted liability files to independent counsel for litigation.

1976-1980 United States Army

Tactical Circuit Controller United States Army

Section Chief responsible for communications, Unit Supervision of 4 Patch Panels and 5 Switchboard operators, 3rd Armor Division Main and 18th Airborne Technical Command

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