Rosaura Munguia
*************@*****.***
Cell: 559-***-****
PROFESSIONAL SUMMARY
I hope to obtain a full time position in the retail and customer service, or as well established packing house. I have experience in all these areas. I have excellent customer service skills. I am bilingual and can interpret to help others. I am a team player and also work independently. SKILLS
Customer Service Bilingual Cashiering Team Player
Self Motivator Good Communications Process/Sorting Goods Develop Cooperation Cope with Deadlines Coordinate Schedules Flexible Good Listener Interpreting Investigate Problems Punctual Positive Work Ethic Personal Integrity Shows Foresight Conscientious Dependable Quick Learner Operate Equipment Organized Reliable/Patient CORE COMPETENCIES
Process incoming merchandise as received, including distributing new stock within the store.
Greet customers entering establishment, and assisted customers in locating items.
Process customers’ purchases, using cash, credit/debit cards, and check processing techniques.
Cleaned rooms, hallways, lobbies, lounges, restrooms and other work areas so that health standards were met.
Dust, polishes classrooms and furniture and vacuum rugs.
Sweep, scrub and mop floors and pick-up debris on grounds.
Maintained a safe play environment: sanitized toys and play equipment
Dressed children and changed diapers.
Observed and monitor children’s play activities
Communicated with children’s parents or guardians about daily activities, behaviors, and related issues.
EDUCATION/CERTIFICATION
Goodwill Industries of SJV Fresno, CA 12/2010 to 03/2011 Retail Skills – Certificate
Fresno Seventh-Day Adventist Academy Fresno, CA 08/1990 to 06/1993 General Education
PROFESSIONAL EXPERIENCE
Goodwill Industries of SJV, Fresno, CA 12/2010 to 03/2011 Holiday Inn, Fresno, CA 07/2007 to 09/2008
In Home Supportive Services, Fresno, CA 04/2003 to 06/2005