Member Team Customer Service
Resume:
Oritha Lashl
Spartanburg, South Carolina *****
orithalashley @gmail. com
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and
positive attitude will make a difference. Flexible hard worker teady to learn and contribute to team success.
Skills
* Workflow Optimization
+ Loading and unloading protocols
+ Equipment operation
+ Temperature restricted production
+ Hand tools
* Project management
Experience
Production Associate, 02021 - 01/2022
plastic omnium - Greer, SC
+ Diligently maintained safety and quality standards
+ Completed product assembly according to standardized procedures.
Consumables Team Leader, 04/2014 - 08/2021
Walmart - Spartanburg, SC
Promoted exceptional service and engaged customers with smile and positive attitude.
Gave employees constructive feedback and suggested changes to service models.
Assigned team member specific job tasks daily to optimize coverage.
* Supervised product rotations and display changes
Trained new hires on customer service and rotation practices
+ Identified unique ways to display store merchandise, increasin:
back-to-school shopping
Assigned each team member specific list of tasks and monitored completion to meet team goals
Managed 10-member team of associates, instilling in each employee desire to provide exceptional service and
assistance to guests.
g Sales during peak times like holidays and
Organized store by returning merchandise to proper areas and restocked displays.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
+ Recommended merchandise to customers based on needs and preferences
Escorted customers to products and pointed out complementary items to boost store sales.
Stayed up to date on store promotions, payment policies and security practices.
Maintained visually appealing and effective displays for entire store to drive sustained revenue and move
target products.
Used cash register system to ring up customer purchases, process payments and issue feceipts.
Education and Training
06/1998 Ted C. Wills - Fresno, CA
High School Diploma
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