Boulder City Corporate Trainer

JENNIFER FULLER, RN, LNHA

Résumé

EXECUTIVE LEVEL MANAGEMENT

Jennifer Fuller, RN, LNHA

*** *** ****** *********, ** 89015

702-***-**** ***********@*****.***

EXECUTIVE LEVEL MANAGEMENT

Registered Nursing - Healthcare and Medical Administration Overcome compelling challenges within fast-paced, high-pressure environments using timely foresight, keen judgment, innovative ideas, strong work ethics, steadfast dedication, and impeccable integrity. A seasoned and passionate healthcare professional focused on the medical concerns of individuals, families and communities so they attain, maintain or recover optimal health and quality of life. Experience in a wide variety of specialties whether working independently or as part of a team to assess, plan, implement and evaluate all arenas of medical care. Motivate personnel, improve morale and resolve internal issues as they arise. Possess a strong work ethic, high level of enthusiasm, and committed to dependability. Ensure quality care for all, while maintaining credentials, code of ethics, standards and competencies, and regular continuing education. Gifted in establishing and maintaining a rapport with all levels of staff and management. Practice medical care based upon a social contract that delineates professional rights and responsibilities as well as mechanisms for public accountability. Always provide care for individuals who are unhealthy and ill, of all ages and cultural backgrounds, and who have physical, emotional, psychological, intellectual, social, and spiritual needs. Strive to understand patient needs and concerns. CORE COMPETENCIES

Hospital/Clinic/Office Multi-location Mgmt. Revenue Generation

Financial Management Corporate Trainer Accounting/Auditing

Employee Engagement

Change Management

Acute/Long-term Care

Recruiting/Retention

NCQA/JACHO

CLIA/OSHA

HIPAA/HEDIS

Policy Compliance

Risk Management

Infection Control

Case Management

Cultural Diversity

CAREER EXPERIENCE

KINDRED HEALTHCARE; Las Vegas, NV 2011 to 2021

Executive Director

Key Accomplishments and Responsibilities

Directed all senior level operations, clinical practices, and health systems protocols for 108- bed facility with over 100 personnel.

Executed a $1.2 million monthly operating budget with well below par in waste – increased net profit 11.2% banner year.

Responded to an OSHA survey when took over addressing numerous deficiencies; cleared all situations resulting in 100% compliance.

Established a new 24-bed ventilator program; and increased overall census escalating admissions to 150 per month, 68% overall increase.

Achieved optimal patient safety atmosphere with zero reported harmful citations.

Improved employee morale substantially decreasing turnover by 43%.

Controlled infectious disease before/during Covid-19 earning 4 consecutive FICS audits.

Accomplished highest revenue producing census of skilled vs. long-term patients in 2016.

Provided mentorship and training to clinical and administrative staff improving quality of care and overall patient experience.

Jennifer Fuller Résumé Page 2

639 Dan Street Henderson, NV 89015 702-***-**** ***********@*****.*** PREFERRED CARE PARTNERS; Boulder City, NV 2014 to -2015 Executive Director

Key Accomplishments and Responsibilities

Directed daily operations for private skilled nursing facility with 83 beds.

Achieved deficiency free DHCFP audit in 2014; maintained this status thereafter.

Generated optimal financial outcomes consistently; and increased gross revenue 12% year- over-year.

Initiated Behavioral Tier program per state regulations which substantially increased Medicare and Medicaid reimbursement.

Made recommendations to adapt procedures, processes, and techniques as needed.

Supervised 75 staff; and reviewed physicians/nurse practitioners’ productivity quarterly.

Implemented comprehensive triage process improving care of high-risk patients. PAHRUMP HEALTH REHABILITATION; Pahrump, NV 2013 to 2014 Executive Director

Key Accomplishments and Responsibilities

Managed daily operations for a 120-bed licensed facility; supervised, trained, and motivated 42 employees.

Revamped a second building both structurally and clinically; reestablished contracts with Healthcare Partners and the VA increasing census 300%.

Established new workflow standards - enhanced workplace and patient approval rate.

Trained, motivated, and supported dozens of new clinic support staff. LIFE CARE CENTERS of AMERICA; Las Vegas, NV 2000 to 2010 Executive Director

Key Accomplishments and Responsibilities

Decreased staff turnover from 100% to 30% in one year – lowest in Southwest region.

Developed ancillary charge protocol saving 50% in supply costs.

Increased ADC Medicare from 50 to 65.

Conducted regular JCHAO oversight maintaining 100% certification rate. Director of Nursing

Key Accomplishments and Responsibilities

Managed daily nursing operations; and supervised in excess of 60 nursing personnel.

Achieved fantastic reviews which culminated in being promoted to Executive Director. FORMAL EDUCATION

UNIVERSITY of ROCKVILLE Online Program

Bachelor of Science Degree in Clinical Psychology

MARIA COLLEGE Albany, New York

Associate of Science Degree in Nursing

LIFE CARE CENTERS of AMERICA Las Vegas, Nevada

Administrator in Training Program

AFFILIATIONS

Nevada Child Seekers Homeless Alliance Family Connect

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