ZYRENE FAVIZ JALBUENA
* ***** ** **** ********* and Administrator
* ***** ****** ***** *** Sales/Leasing Coordinator
Responsible in Revenue and Sales Trending
September 2020 – Present SITE ADMINISTRATOR/ HR RECRUITMENT Acciona Facility Services Middle East
Organizes and files information regarding employees into their personal files following HMC template, consisting QID, Medical Information, Training Record, Vaccination and Education Certificates
Collaborate with the Operations Manager on regular basis and proactively identify future manpower needs to have a smooth operation and making recommendations to OM/ company for potential staff
Responsible for finding potential employees for the company needs using different platforms.
Screening Resumes and conduct interview using reliable platforms and methods to filter candidates within schedule
Act as a point of contact and guild influential relationship during selection process
Coordinating with the Staff needs and operational activity in site to Head Office and other matters
Provide/ Submit payroll for the staff in sites, leaves and absences and other related
Date Entry relating information such as HR, HMC Audits, Purchasing and Inventory using ERP (Adler System)
Collaborated closely with the upper management for the implementation of Planned Preventive Management (PPM) for the whole year to maintain the quality services
Creating Shift/OFF for the staff and supervisor to provide the correct quantity of staff per site and avoid over worked
Key point for the client’s requests and complaints
Provides office support for the to the management team IT SKILLS:
Advanced MS Office
(Word, Excel, PPT,
Jan 2017-Aug 2020 Admin and Leasing Coordinator
Sales Al Hamad Al Mana- Renault Car Showroom
Provide the necessary support for the Sales Executives for sending quotations for possible customers
Ensure taking customers different options, communicating prices and terms to clients as well as negotiating sales and renewals
Responsible for all the signed lease documents and vendor invoices have been received and reviewed before billing
Maintains customer account and contact information in company systems to ensure that they are up to date.
Coordination with the Sales Team for the scheduling and administrative works
Monitors credit approval expiration and requests extension if necessary
Answer telephone and internet inquiries from the customer.
Making order and breakdown request as well as the inventory of the cars.
May 2014 – Sept 2016 REVENUE ASSURANCE ANALYST
Globe Telecommunication Company
Responsible for identifying errors; primarily between Finance and Technology directorates
Response to actual issues with operational under performance, most commonly relating to billing and collection of revenue.
Decipher the “root cause analysis” for hundred thousand to millions subscriber by means of SQL.
Assists the manager in planning, implementation and integration of fraud-prevention protocols.
Verification and correction of negative findings in the various controls in revenue assurance with compliance on the standard documentation approved by management
Helps in filing, sorting and controlling the important documents in accurate and efficient manner.
Bachelor of Science in Computer Science
AMA Computer College
Lucena City, Philippines