Office Assistant Forklift Operator

**** **** ***** *****

Raleigh, North Carolina *7604 **********@*****.***

Charles Benjamin

‘QUALIFICATIONS

+ CNACettified + Welding, HVAC, Plumbing Crtified

+ Data Management + Habitat for Humanity

+ CPR, Med Tech, AED Certified + Heavy Equipment & Forklift Operator

+ Assemble Line Operation + OSHA Certified

FUNCTIONAL STRENGTHS

(Customer Service and Care

+ Communicated with customers and assisted with orders, often guiding through processes

‘Addressed and resolved conflict prior to escalation

Responded to inquiries and resolved discrepancies

ented appropriate resources and made referrals to avenves of assistance

Responded to critical care alerts initated by patient/montoring devices

Responsible for intake of patient information, managementof patients file, and appropriate referral

identification

+ Provide nurturing supportive cae for patients including bathing, dressing, and preparing food

+ Assisted client's in creating and meeting independent ving plans and activity lists

nventory/Materia! Control and Office Support

+ Inspected inventor for quality assurance and accurate accounting

+ Responsible formanitoring and managing of supplies/iventory (counting, ordering loss prevention,

logging)

Proficient in assisting in amanufacturing unit

Demonstrated ably to maintain equipment and tools used in production process

‘Coordinated shipping/ receiving af products through various mediums including UPS, FEdex

Perform genera clerical duties including answering telephones, nput information manage charts, fling

setting appointments basic research, coordinating mal et.

+ Received and delivered on requests though requisitions

Construction

+ Setup, tore down and toubleshot equipment on sites

+ Interpreted and implemented aperating policies and protocols

‘Tracked and logged orders and goods, constantly monitoring supply levels

‘Read and interpreted blueprints and schematics to perform service to specs

+ Participated on planning team for Industrial, Commercial and Residential project to define end to-end

processes

BUPLOYMENT usTORY

Plumber, Environmental Ar System Durham, NC 20112001

Plumber, Join J Kein Raleigh, NC 209.2010

Plumber, BL Plumbing Raleigh NC 2006-2008

NAL, Homewatch Caregivers ofthe Triangle Chapel Hil, NC 2004-2007

Plumber, MCC Mechanical Morrisville. NC ‘004-2005

Plumber, Dial Piumbing Raleigh NC ‘997-2002

TRAININGS AND CERTIFICATIONS

+ industria! Maintenance proc 12/2009

+ Medical Office Assistant wroc "7/2008,

+ fice Practices Wayne cc 12/2002

+ Practical Pmbing wiee 11/1995

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