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Customer Service Communication Specialist

Location:
Elmsford, NY, 10523
Salary:
20
Posted:
April 13, 2022

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Resume:

Nathaniel Greenhill

COMPLETE TEAM PLAYER WITH MILITARY BACKGROUND

Croton-on-Hudson, NY 10520

adqrzm@r.postjobfree.com

914-***-****

MY GOAL IS TO ALWAYS REMAIN PROFESSIONAL THROUGHOUT MY LIFE AS WELL AS WORKING HOURS, I HAVE ALWAYS BELIEVED THAT NOT UNTIL EVERYONE HAS COMPLETED THE TASK THE WORK IS NOT FINISHED.AND BELIEVE IN ALWAYS GIVING A HELPING HAND. I TAKE PRIDE IN BEING ONE THAT CAN ALWAYS BE COUNTED ON TO ASSIST MY FOLLOW COWORKER AND BRING A STRONG MILITARY SENSE OF PRIDE IN WORKING HONEST,DEDICATED,LOYAL AND SINCERE WHETHER DRIVING OR CUSTOMER SERVICE I AM ONE THAT IS DEDICATED TO MAKING SURE THE WORK IS COMPLETED Authorized to work in the US for any employer

Work Experience

Delivery Driver

THE RAINEY WAY TRUCKING COMPANY - Warner Robins, GA September 2018 to January 2020

I made deliveries up and down the east coast and tru-state.also had a weekly route delivering materials to different companies. I was responsible for keeping documentation of all of the drivers located in my area making sure that all paperwork was up to company standards, as well as anything else the company required,And always made sure to give my delivery van a complete check before leaving company grounds.

Front Desk Receptionist

Avis Budget Group Inc. - New Rochelle, NY

February 2011 to May 2018

Answering phones and assisting customers with their rentals.Adhere to all company policies and procedures.File and fax Documents.Monitor active in the office.Basic computer knowledge i also had to transport cars to and from different work sites whenever required between the tri-states. I also was in charge of transporting all vans and step vans when needed for home deliveries Customer Service Representative

JANET KENNELLY REALITY +INSURANCE CO. - White Plains, NY January 1995 to August 2010

• Assisted customers with a warm and professional attitude

• Assisted customers with questions

• Kept records of customer complaints

• Handled emails, inbound calls, and outbound calls

• Booked appointments

• Handled billing issues and order inquiries

• Took inventory

Education

Associate's in Liberal Arts and Science

Westchester Comm.College - Valhalla, NY

June 1981 to April 1983

Associate's in Liberal Arts & Sciences

SUNY Westchester Community College - Valhalla, NY

June 1981 to April 1983

Associate in GENRAL STUDIES

White Plains High School - White Plains, NY

September 1974 to June 1976

Skills

• Organizational Skills (10+ years)

• Quality Assurance (10+ years)

• Sales Experience (10+ years)

• Military Experience (3 years)

• Negotiation (10+ years)

• Inside Sales (10+ years)

• Driving (10+ years)

• English (10+ years)

• Customer service (10+ years)

• Delivery driver experience (10+ years)

• Automotive Repair

• Vehicle Maintenance

• Mechanical Knowledge

• Supervising experience

• Sanitation

• Team management

• Cleaning

• Van driver

Military Service

Branch: U.S.ARMY

Service Country: United States

Rank: E-3

August 1976 to September 1979

I WAS A COMMUNICATION SPECIALIST, TITLE —31mic

Commendations:

I WAS PROMTED TWICE,ONCE FOR FITNESS AND ONCE FOR BEING ONE OF THE TOP IN MY CLASS. Assessments

Outside sales — Familiar

March 2021

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Familiar

Call center customer service — Completed

February 2021

Applying customer service skills in a call center setting Full results: Completed

Delivery driver — Familiar

February 2021

Interpreting instructions or signs and solving problems Full results: Familiar

Work style: Reliability — Proficient

February 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Warehouse shift leader — Familiar

February 2021

Supervising warehouse staff and maintaining safety and security standards Full results: Familiar

Management & leadership skills: Planning & execution — Familiar February 2021

Planning and managing resources to accomplish organizational goals Full results: Familiar

Mechanical knowledge — Familiar

February 2021

Understanding and applying mechanical concepts and processes Full results: Familiar

Home health aide skills — Completed

February 2021

Providing care to patients in a home setting

Full results: Completed

Interstate truck driving — Familiar

March 2021

Regulations and safe driving practices for long-distance trucking Full results: Familiar

Mechanical skills: Monitoring — Familiar

March 2021

Understanding of machine dials, gauges, displays, and data charts Full results: Familiar

Work style: Reliability — Proficient

February 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Work motivation — Completed

March 2021

Level of motivation and discipline applied toward work Full results: Completed

Automotive maintenance — Completed

March 2021

Knowledge of vehicles, vehicle maintenance, and repairs Full results: Completed

Following directions — Familiar

March 2021

Following multi-step instructions

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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