Customer Service Communication Specialist
Resume:
Nathaniel Greenhill
COMPLETE TEAM PLAYER WITH MILITARY BACKGROUND
Croton-on-Hudson, NY 10520
*******************@*****.***
MY GOAL IS TO ALWAYS REMAIN PROFESSIONAL THROUGHOUT MY LIFE AS WELL AS WORKING HOURS, I HAVE ALWAYS BELIEVED THAT NOT UNTIL EVERYONE HAS COMPLETED THE TASK THE WORK IS NOT FINISHED.AND BELIEVE IN ALWAYS GIVING A HELPING HAND. I TAKE PRIDE IN BEING ONE THAT CAN ALWAYS BE COUNTED ON TO ASSIST MY FOLLOW COWORKER AND BRING A STRONG MILITARY SENSE OF PRIDE IN WORKING HONEST,DEDICATED,LOYAL AND SINCERE WHETHER DRIVING OR CUSTOMER SERVICE I AM ONE THAT IS DEDICATED TO MAKING SURE THE WORK IS COMPLETED Authorized to work in the US for any employer
Work Experience
Delivery Driver
THE RAINEY WAY TRUCKING COMPANY - Warner Robins, GA September 2018 to January 2020
I made deliveries up and down the east coast and tru-state.also had a weekly route delivering materials to different companies. I was responsible for keeping documentation of all of the drivers located in my area making sure that all paperwork was up to company standards, as well as anything else the company required,And always made sure to give my delivery van a complete check before leaving company grounds.
Front Desk Receptionist
Avis Budget Group Inc. - New Rochelle, NY
February 2011 to May 2018
Answering phones and assisting customers with their rentals.Adhere to all company policies and procedures.File and fax Documents.Monitor active in the office.Basic computer knowledge i also had to transport cars to and from different work sites whenever required between the tri-states. I also was in charge of transporting all vans and step vans when needed for home deliveries Customer Service Representative
JANET KENNELLY REALITY +INSURANCE CO. - White Plains, NY January 1995 to August 2010
• Assisted customers with a warm and professional attitude
• Assisted customers with questions
• Kept records of customer complaints
• Handled emails, inbound calls, and outbound calls
• Booked appointments
• Handled billing issues and order inquiries
• Took inventory
Education
Associate's in Liberal Arts and Science
Westchester Comm.College - Valhalla, NY
June 1981 to April 1983
Associate's in Liberal Arts & Sciences
SUNY Westchester Community College - Valhalla, NY
June 1981 to April 1983
Associate in GENRAL STUDIES
White Plains High School - White Plains, NY
September 1974 to June 1976
Skills
• Organizational Skills (10+ years)
• Quality Assurance (10+ years)
• Sales Experience (10+ years)
• Military Experience (3 years)
• Negotiation (10+ years)
• Inside Sales (10+ years)
• Driving (10+ years)
• English (10+ years)
• Customer service (10+ years)
• Delivery driver experience (10+ years)
• Automotive Repair
• Vehicle Maintenance
• Mechanical Knowledge
• Supervising experience
• Sanitation
• Team management
• Cleaning
• Van driver
Military Service
Branch: U.S.ARMY
Service Country: United States
Rank: E-3
August 1976 to September 1979
I WAS A COMMUNICATION SPECIALIST, TITLE —31mic
Commendations:
I WAS PROMTED TWICE,ONCE FOR FITNESS AND ONCE FOR BEING ONE OF THE TOP IN MY CLASS. Assessments
Outside sales — Familiar
March 2021
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Familiar
Call center customer service — Completed
February 2021
Applying customer service skills in a call center setting Full results: Completed
Delivery driver — Familiar
February 2021
Interpreting instructions or signs and solving problems Full results: Familiar
Work style: Reliability — Proficient
February 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Warehouse shift leader — Familiar
February 2021
Supervising warehouse staff and maintaining safety and security standards Full results: Familiar
Management & leadership skills: Planning & execution — Familiar February 2021
Planning and managing resources to accomplish organizational goals Full results: Familiar
Mechanical knowledge — Familiar
February 2021
Understanding and applying mechanical concepts and processes Full results: Familiar
Home health aide skills — Completed
February 2021
Providing care to patients in a home setting
Full results: Completed
Interstate truck driving — Familiar
March 2021
Regulations and safe driving practices for long-distance trucking Full results: Familiar
Mechanical skills: Monitoring — Familiar
March 2021
Understanding of machine dials, gauges, displays, and data charts Full results: Familiar
Work style: Reliability — Proficient
February 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work motivation — Completed
March 2021
Level of motivation and discipline applied toward work Full results: Completed
Automotive maintenance — Completed
March 2021
Knowledge of vehicles, vehicle maintenance, and repairs Full results: Completed
Following directions — Familiar
March 2021
Following multi-step instructions
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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