Secretary, Barista, Lifeguard

KATELYN WRIGHT

****************@*****.*** / C: 765-***-****

Marion, IN 46952

SUMMARY

Efficient barista with strong interpersonal and communication skills. Handles money, food and diverse customer needs without losing focus or sacrificing service quality. Experienced lifeguard highly skilled in observing all swim patrons in pool while upholding safety protocols. Strong team player with excellent communication skills and instruction abilities. Ambitious nursing student committed to academic excellence. Articulate communicator and hardworking team player with excellent planning and problem-solving skills.

SKILLS

Hardworking

Calm under pressure

Active listener

Solid problem solver

Multitasking

Strong leadership capability

Cooperative team player

EXPERIENCE

Barista / Starbucks - Marion, IN 10/2020 - Current

Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.

Maintained calm demeanor during high-volume periods and special events.

Protected customers by regularly cleaning and sanitizing work areas and equipment.

Operated cash register collected payments and provided accurate change.

Enthusiastically engaged customers during busy periods to keep mood light and fun.

Secretary / Marion Community Schools - Marion, IN 08/2020 – 11/2020

Received and routed incoming calls and correspondence to promote timely communication.

Coordinated communications, including taking calls, responding to emails and interfacing with clients.

Maintained organized filing system of paper and electronic documents.

Maintained office safety by screening visitors, updating logs and issuing temporary passes.

Lifeguard / YMCA - Marion, IN 06/2017 - 08/2020

Logged chemical readings to keep pool water at safe levels and avoid potential for illness among patrons.

Monitored pool area for signs of distress and immediately moved into action when emergencies occurred to alleviate potential injuries or fatalities.

Maintained neat and clean pool area and clean water at all times.

Kept watch over swimmers to respond quickly to distress situations.

Led swimmer instructional lessons with participants of varying ages to share optimal swim techniques and build strength.

Lifeguard / Splash House Marion Indiana - Marion, IN 05/2017 - 09/2019

Kept watch over swimmers to respond quickly to distress situations.

Patrolled pool areas to identify anyone in need of assistance and provide immediate care.

Maintained strong proficiency in CPR, First Aid and water rescue techniques to provide optimal support to individuals in distress.

Monitored pool area for signs of distress and immediately moved into action when emergencies occurred to alleviate potential injuries or fatalities.

EDUCATION AND TRAINING

Marion High School - Marion, IN 05/2020

High School Diploma

Ball State University - Muncie, IN

Some College (No Degree)

ACTIVITIES AND HONORS

Volunteered for the organization, Meals on Wheels, delivering food to older, high risk people during the pandemic.

Involved in National Honor Society, Science Honor Society, Mu Alpha Theta, and Secretary of Spanish Honor Society.

Competed in varsity swim and soccer for 4 years.

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