Front Desk Customer Service
Resume:
RIFAT MAHMUD
housekeeper supervisor
**********@*****.***.
Al Batinah North
Governorate.Shinas,Sohar,oman
SKILLS
Time management skills.
Detailed attention.
Communication skills.
Interpersonal skills. Flexibility
skills. Customer service skills,
Strict household skills Written
and oral communication skills,
Ability to handle multiple tasks
following complex instructions
Proficiency in basic safety and
fire inspection procedures
Surveillance skills Reliability skills
Mental control skills Professional
skills Detailed attention skills.
CAREER OBJECTIVE
To contribute in developing of the Any organization using my experience and skill -conceptualize,plan and implement initiatives that effectively facilitate tha internal and external communication which affect the success of an entire organization along with my previous experience to build up a successful career.
EXPERIENCE
star ceramics limited
housekeeper supervisor
01/03/2017 - 28/02/2021
Supervise staff in the day-to-day process of cleaning up and staying guest rooms.
Ensure that all common areas are clean.
To train new employees about the responsibilities and duties of the department.
Evaluate the performance of the team members and adjust the training based on the needs of the hotel.
Resolve guests' complaints and concerns quickly, make sure they stay, and they are our priority - arranging for guests to return while they are in the area.
Visiting all the empty ready and cleaned rooms every day to ensure that corporate standards are always met or
exceeded by offering the best possible presentation to our guests.
Work closely with front desk, department executives, maintenance, and general managers to resolve issues and concerns.
Al sefa general hospital (pvt).
male stuff.
11/02/2004 - 06/04/2007
EDUCATION
Bangladesh opan university
higher secondary certificates (H S C)
1.80
2013
Bangladesh opan university
Secondary school certificates (S S C)
3.40
2009
02days.
PROJECTS
Bangladesh fire services & civil defence directorate. S, M, C
health pravirder.
TECHICAL COURSES
1.Bangladesh fire services & civil defence directorate. 2.Covid19 online coures developed by World Health
Organization.
3.Covid19 online coures developed by St George,s university
INDUSTRIAL EXPOSURE
5 years working experience in the same position.
PERSONAL PROFILE
Date of Birth : 02/11/1986
Marital Status : married
Nationality : Bangladeshi
Known Languages : Bangla,English,Hindi
Passport : EH0931659
REFERENCE
md nasiruddn - "star ceramics ltd"
Executive, HR & Admin
*****@**************.***
Contact this candidate