Front Desk Patient Service

PROFESSIONAL

SUMMARY

SKILLS

EXPERIENCE

EDUCATION

LATONYA HAYES

I have worked several years in a front office position. This position is very important role in any career . You are the first person people see an want to feel welcomed and to know you have some one there that can greet you with a smile, listen an care to help with there concerns. Customer Service : helping others in a professional way to meet there needs. Communication, listening an positive attitude. Willing to learn an focus on task given to complete Computer Skills: Maestro care E-browser Idx and Microsoft ware.

Patient service associate, Aug 2006 - Current

Duke Primary Care Henderson, Henderson, NC

Front desk check in / check out .

Liason between patients an all staff including doctors an Nurses, Assisting with forms, appointments, medication refills an any questions they may have for staff.

Medical Records: releasing patient information, faxing and coping patient.

Office Duties : verify patient

information and medical insurance,collecting copayments an any unpaid balances, answering telephone calls, scheduling or rescheduling any appointments .

Patient service clerk, Sep 1999 - Jul 2006

Maria Parham Health, Henderson, NC

Radiology department

Centralize scheduling.

Women's center: mammography. Medical

Records. Office

Duties: pulling and filing patients charts,copy x-ray film,scheduling appointments, faxing,front desk registration. High School Diploma, Jan 1999

Lafayette High School, Kings County, NY

87 gillburg rd, henderson, NC 27537

**********@*****.***

Ph: 252-***-****

High School diploma / health an medical program.

Internship @

Coney Island medical office.

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