Scrum Master
Resume:
SANDRA NGALA
Lanham MD
Green card holder
*************@*****.***
Results-focused, 15yrs in the IT field and 5+ yrs as a Scrum Master with proven success in developing and leading cross-functional technical teams to execute and deliver major technology initiatives. Highly-effective communicator with effective facilitation skills. A key contributor to vital partnerships, projects, and collective team objectives across the organization. Strong ability to lead teams, Coach/Mentor, develop User Stories and establish lightweight software configuration management. Experience in defining project/initiatives with clear goals, objectives and protocols. A good mastery of collaboration with multiple team members across different geographic areas alongside tracking progress against timeline, milestones and budget revise as needed.
Willing to relocate: Anywhere
WORK EXPERIENCE
Scrum master(contract position)
Radah LLC (Texas,united States)
July 2019-Present
·Coaching product owner:
· helping them understand their role and how to create a cohesive product vision that draws in the needs of multiple stakeholders to achieve buy-in and shared understanding·
·Assist Product owner to write user stories, prioritize and estimate the stories· Synchronize with stakeholders to define, understand requirements and version control for upcoming releases·
· Utilize aspects of Kanban, XP, Lean, Scrum, and SAFe simultaneously to address complex agile projects across teams·
·Coach, mentor and guide agile teams to be self-organized, cross-functional as well as implement agile best engineering practices namely: (rigorous refactoring, continuous integration, TDD, BDD, Pair Programming, Jira, INVEST criteria, Confluence, Peer Review)·
· Facilitating discussions and conflict resolution while providing all support to the team using a servant leadership style whenever possible, leading by example·
· Promoting an empowering team by shielding the team as necessary to establish a trusting and safe environment for raising problems, defining solutions, and committing to milestone deliveries·
· Help teams in preparation for ART activities, including Quarter release Planning, Art sync, System Demos, Inspect, and adapt·
·Organize and facilitate time-boxed events: Backlog Grooming, Daily Scrum, Sprint Planning, Sprint Reviews, Retrospective, and Release Planning.
Scrum master (contracted position)
Blue cross blue shield, VA, united states
December 2018-june 2019
Support & coach the product owner, build collaborative relationships effectively in the role as well as communicate extensively with the global community, identify and remove impediments while maintaining a healthy and transparent team·
Function as a servant leader by teaching, mentoring, and facilitating the agile mindset·
Using knowledge of supporting agile frameworks to drive continuous improvement·
Facilitate team's progress toward the goal and commitments through improvement in quality, predictability, flow and velocity· Facilitates ceremonies including daily stand ups, backlog refinement, sprint planning, team demos &retrospectives·
Attends Scrum of Scrums·
Focuses on improving team dynamics, performance & management of conflicts all the while exhibiting lean, agile and Scrum principles in all actions·
Facilitates preparation and readiness for ART ceremonies and supports the team and ART estimate, helps coordinate with the other teams on the Agile Release Train·
Provide visibility of work progress using Jira reporting tools for sprint velocity, burndown/burnup charts·
Guide and train project lead engineer in quick decision making, while improving development team level to be self-organize, self-manage and produce high-quality business value which meets sprint goal and acceptance criteria·
Helped teams to solve problems rather than provided solutions· Utilized JIRA to monitor workflow within a Scrum environment·
Use key Scrum metrics (burndown, velocity charts) to help deliver committed work· Shield the entire scrum team from external distractions· Monitor and track the status of iterations/releases and ensure work progress visualization on the scrum board
Process improvement analyst/scrum master
National health services Basingstoke united kingdom
November 2009-november 2018
Develop process improvement procedures to improve operational efficiency· Led and coached Scrum team responsible for developing software products and automated tools for financial services·
Evangelized Agile Methodology throughout the organization to improve communications between IT, Engineering, Product Management, and Business;
providing transparency and obtaining great business value· Increased team velocity by 15% within the first 3 months of Agile adoption by incorporating capacity planning into sprint planning sessions·
Facilitated scrum ceremonies (backlog refinement, sprint planning, retrospectives, daily standups, etc.)·
Enacted change and continuous improvement increasing the productivity of Scrum teams by 15% and the quality of deliverables by 30%·
Analyze current process standards and metrics in order to provide solutions for improvements·
Perform data gathering, root cause analysis and performance trending in order to develop appropriate process control changes·
Coordinate with Subject Matter Experts to develop process improvement reports for setting forth progress, adverse trends and appropriate recommendations and conclusions·
Inform respective teams on the process Responsible for the recruitment and selection of employees based on applicant’s application and qualifications
Human resource Assistant
Basingstoke United Kingdom (November 2009-November 2018
Created and implemented employee relations policies to help increase employees’ job satisfaction
Devised a list of procedures and practices for hiring new employees and managing our staff
Established an orientation procedure for on boarding new hires and training them to meet the needs of the company.
communicated with employees about compensation, benefits and other facets of their employment
Approved and schedule PTO and SL based on employee need and company requirements
Skills/Tools
Risk identification
Customer interaction
Public speaking
Quality assurance
Documentation management
Risk mitigation planning
Data management
Active listener
Computer skills
Organization and time management
Multitasking ability
Decision making
Team building
Attension to details
Conflict management
Jira/confluence
Scrum
SDLC
Contiuous intergration
Kanban
Waterfall methodology
CERTIFICATION
Certified Scrum Master (CSM)
Certified SAFe 5.0 Scrum master
Education
MSc management (university of Buea) Cameroon
Diploma in conflict resolution (United states institute of peace.Washington DC)
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