Rosa Gonzales-Sorrell
Las Cruces, New Mexico 87104
Cellular: 505-***-****
PROFILE:
Effective communicator
Excellent customer service skills
Excellent communication and writing skills
Dependable and hardworking
Detail oriented
Bilingual
Energetic, patient and diplomatic
Over 26 years’ experience with State and Federal Judicial Systems
EXPERTISE:
Windows, MS/Word, WP X3, Open Office, CM
Electronic Filing System, Adobe Acrobat, JMS (Jury Management System), FTR Gold Recording System,
Excel, Lotus Notes, JST, Experian, Peoplesoft
Extensive Customer Service experience
Cashier experience
Receipting cash/surety bonds
Accounting experience
Negotiating payment plans
Drafting pleadings, letters
Updating and maintaining case databases
Administrative support services
Screening/transferring incoming calls
Help-desk duties
Recording/preparing minutes, e.g., courtroom
proceedings
Courtroom support
E-filing court documents
Scheduling/vacating hearings
SHARE Financial System
FACTS Management System
Interpreting
EXPERIENCE:
Juvenile Justice Services – December 2016 – Retired July 2021 750 N. Motel Blvd.
Las Cruces, NM 88007
Phone 575-524- 6360
Job title: Executive Assistant
Child Support Enforcement Division – December 2015 – December 2016 850 N. Motel Blvd.
Las Cruces, NM 88007
Phone: 800-***-****
Job title: Legal Assistant
Department of Workforce Solutions – September 2014 – December 2015 226 S. Alameda Blvd.
Las Cruces, NM 88005
Job title: Customer Service Specialist
Department of Workforce Solutions – September 2013 – September 2014 401 Broadway Blvd., NE
Albuquerque, NM 87012
Job title: Customer Service Specialist
Wayne Chew, PC. – January 2012 to September 2013
PO Box X
Albuquerque, NM 87102
Phone: 505-***-****
Job title: Legal Assistant
Wright Law Firm, LLC - September 2011 - January 2012 PO Box 25403
Albuquerque, New Mexico 87125
Phone: 505-***-****
Job title: Legal Assistant/Collections
United States District Court - February 2005 - March 2010 200 East Griggs
Las Cruces, New Mexico 88001
Phone: 575-***-****
Job title: District Judge Case Administrator
Eighth Judicial District Court - October 2003 - February 2005 105 Albright Street
Taos, New Mexico 87571
Phone: 505-***-****
Job title: Judicial Specialist Supervisor/Tri County District Taos, Raton and Clayton, New Mexico
Sixth Judicial District Court - February 1989 - October 2003 700 South Silver
Deming, New Mexico 88030
Phone: 575-***-****
Job titles: Court Monitor, Judicial Specialist, Judicial Specialist Supervisor First New Mexico Bank - February 1986 - February 1989 300 Gold Street
Deming, New Mexico 88030
Phone: 575-***-****
Position: Bank teller, Bookkeeper
EDUCATION:
Deming High School - Deming New Mexico
Graduated – 1980
REFERENCES:
Saundra Post
PO Box 431
Silver City, NM 88061
Phone: 575-***-**** (cell) or 575-***-****
Dolores Gallegos
4355 Kingston Rd.
Phone: 575-***-****
Las Cruces, NM 88012
Kenny Roybal
Phone: 505-***-**** or 505-***-****
Email: ********@*****.***